Award

QUB/2669/24 Provision of University Switchboard Management Service

QUEEN'S UNIVERSITY BELFAST

This public procurement record has 2 releases in its history.

Award

25 Mar 2025 at 12:24

Tender

13 Dec 2024 at 19:11

Summary of the contracting process

Queen's University Belfast is initiating a public procurement process for the provision of University Switchboard Management Service, classified under the industry category of "Telephone switchboard services" (CPV: 64214200). This tender, identified as QUB/2669/24, follows an open procedure and is currently in the active stage. The procurement method is an open procedure, and electronic submissions are accepted until 14th January 2025, 16:00. The service delivery location is Queen's University Belfast in the UKN06 region. The contract will initially be for three years, with an option to extend for an additional 24 months, subject to satisfactory annual reviews.

This tender presents substantial business growth opportunities, particularly for companies specialising in telecommunication and customer service solutions. Suitable businesses for this contract would include small and medium enterprises (SMEs) with expertise in offering integrated switchboard management services. The winning bidder will gain the opportunity to work with a prestigious educational institution, which can enhance their portfolio and credibility in the sector. Suppliers are expected to have qualified staff, and the tender documentation provides further details on suitability criteria. Given the contract’s value of £450,000 and its potential extension, businesses can benefit from both a stable revenue stream and potential long-term partnership with Queen's University Belfast.

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Notice Title

QUB/2669/24 Provision of University Switchboard Management Service

Notice Description

This contract is for the provision of a University Switchboard Management Service.

Lot Information

Lot 1

This contract is for the provision of a University Switchboard Management Service.

Options: Contract shall be for a period of 3 years, with options to extend its duration by up to a further 24 months

Renewal: The contract shall be for a period of 3 years, subject to satisfactory annual review, with the option to extend the contract by up to a further 24 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c82b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011100-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64214200 - Telephone switchboard services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£450,000 £100K-£500K

Notice Dates

Publication Date
25 Mar 202511 months ago
Submission Deadline
14 Jan 2025Expired
Future Notice Date
Not specified
Award Date
28 Feb 202512 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
QUEEN'S UNIVERSITY BELFAST
Contact Name
Not specified
Contact Email
g.clark@qub.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT7 1NN
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN06 Belfast

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

CALLITECH LIMITED T/A MONEYPENNY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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