Award

Housing Management System

EAST LOTHIAN HOUSING ASSOCIATION LTD

This public procurement record has 2 releases in its history.

Award

08 Jan 2025 at 11:20

Award

23 Dec 2024 at 12:24

Summary of the contracting process

The East Lothian Housing Association Ltd has awarded a contract for a Housing Management System that integrates with its existing MyHome portal to Designer Software Ltd. This procurement falls under the category of IT services, specifically consulting, software development, Internet, and support (CPV code 72000000). The contract ensures continuous development and technical support for the MyHome system. The procurement method used was a limited or negotiated procedure without prior publication of a call for competition, which is permitted under specific regulatory provisions. The contract, valued at £280,000, was signed on 8 January 2025, and the services will be delivered at the East Lothian Housing Association's office in Haddington, EH41 3JL, UK.

This tender presents a unique opportunity for businesses with capabilities in software development and IT support, particularly those experienced with bespoke API integrations and housing management systems. The exclusive arrangement between Designer Software Ltd and Housing Online underscores the importance of holding exclusive technical capabilities and intellectual property rights. Companies specialising in IT services that can deliver customised solutions for complex integrations would find such contracts valuable for expanding their market presence and showcasing their technical prowess in maintaining and enhancing critical service delivery platforms like the MyHome portal.

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Notice Title

Housing Management System

Notice Description

East Lothian Housing Association is looking for software that can integrate with its MyHome portal, that can allow this integration to be continually developed to ensure it continues on the latest version of this system and has technical support should it have any issues.

Lot Information

Lot 1

East Lothian has bespoke API integrations with its other key IT systems as part of the MyHome offering to deliver key repairs and maintenance services to its tenants. The current MyHome customer portal has been assessed to meet the needs of the business and the organisation does not wish to seek to procure an alternative solution. We are seeking to procure a supplier than can maintain and develop the integration with the MyHome from our Housing Management, Asset and Finance databases.

Procurement Information

Competition is absent for technical reasons; and the protection of exclusive rights. ELHA use and rely upon a customer portal called the "MyHome customer portal" which is provided by a supplier called Housing Online. ELHA is procuring a contract for the provision of an HMS software system that must be interoperable, interactive and continue to be developed alongside the MyHome customer portal. ELHA's external IT consultants have advised that Designer Software has an exclusivity arrangement with Housing Online that includes a clause that allows Designer Software to veto any work that Housing Online might want to do that supports or develops its interactivity with a competitor's solution. Designer Software also has a significant shareholding in Housing Online and is capable of exercising considerable influence over its management decisions. As a consequence of this, only Designer Software's HMS solution will continue to be developed to ensure it is interoperable and interactive with the MyHome customer portal, which ELHA must use and is reliant upon. ELHA's IT external consultants have advised that that there is no reasonable alternative or substitute to contracting with Designer Software due to the exclusivity arrangements and, as there is no reasonable workaround, the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04cc9d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000460-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£280,000 £100K-£500K

Notice Dates

Publication Date
8 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EAST LOTHIAN HOUSING ASSOCIATION LTD
Contact Name
Gary Alison
Contact Email
gary.alison@elha.com
Contact Phone
+44 1620825032

Buyer Location

Locality
HADDINGTON
Postcode
EH41 3JL
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM11 East Lothian and Midlothian
Delivery Location
TLM73 East Lothian and Midlothian

Local Authority
East Lothian
Electoral Ward
Haddington and Lammermuir
Westminster Constituency
Lothian East

Supplier Information

Number of Suppliers
1
Supplier Name

DESIGNER SOFTWARE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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