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Support and Maintenance of Central Booking Engine

LONDON NORTH EASTERN RAILWAY LIMITED

This public procurement record has 2 releases in its history.

Award

01 Jul 2025 at 18:17

Award Notice
Award

23 Dec 2024 at 15:30

Award Notice
Summary of the contracting process

The procurement process was initiated by the London North Eastern Railway Limited (LNER) for the "Support and Maintenance of Central Booking Engine". This contracting process, categorised under software maintenance and repair services, is now at the award stage. The procurement is set within the services industry category, with operations based in the UK. The initial notification regarding the contract was published on 23rd December 2024, with the contract being signed on 20th December 2024. The tender utilised a limited procurement method without prior publication of a call for competition, owing to the intellectual property rights held by the supplier, Vix Technology UK Limited.

This tender provides significant opportunities for businesses within the IT services sector, specifically those specialising in software development and support. While this particular procurement was directed towards a specific supplier due to existing intellectual property rights, such contracts offer a clear demonstration of the need for specialised knowledge and proprietary technology capabilities within the public transport sector. Businesses that can develop unique and essential software solutions may find similar opportunities to secure long-term contracts by providing innovative and irreplaceable services within the procurement market.

How relevant is this notice?

Notice Information

Notice Title

Support and Maintenance of Central Booking Engine

Notice Description

No award has been made in respect of the previously published voluntary ex ante transparency notice.

Lot Information

Lot 1

No award has been made. Additional information: No award has been made

Options: Option to extend the initial term by a further 5 years in increments of 12 months

Procurement Information

No award has been made

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ccb4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036576-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£32,000,000 £10M-£100M

Notice Dates

Publication Date
1 Jul 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON NORTH EASTERN RAILWAY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
YO1 6GA
Postcode Area
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified
Local Authority
York
Electoral Ward
Micklegate
Westminster Constituency
York Central

Supplier Information

Number of Suppliers
1
Supplier Name

VIX

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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