Award

Subject Access Request Support Services

HAMPSHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

17 Apr 2025 at 15:55

Tender

04 Feb 2025 at 14:10

Planning

06 Jan 2025 at 11:58

Summary of the contracting process

Hampshire County Council is managing the procurement process for "Subject Access Request Support Services," classified under the industry category of Data collection and collation services (CPV: 72314000). The procurement aims to establish a Dynamic Purchasing System (DPS) to handle a backlog of Subject Access Requests (SARs) from their Children's Services directorate, specifically focused on sharing data in compliance with UK GDPR and the Data Protection Act (2018). The contract commenced with an award on 25 March 2025 and will span three years, encompassing the region of Winchester, Hampshire (UKJ3). The procurement stage is currently in the Award and Contract phase, having been completed through a restricted procedure under the Public Contract Regulations (PCRs) 2015. Key dates include the DPS start date of 26 March 2025 and the tender submission deadline that was set for 5 March 2025.

The subject access support services tender provides significant opportunities for businesses specialising in data processing and collation services. This procurement process, valued at £600,000, is ideally suited for organisations capable of managing large volumes of sensitive information securely, ensuring accurate disclosures within statutory timeframes, and maintaining rigorous security standards. Businesses that excel in information management and compliance with data protection regulations will find this tender beneficial for growth, with the DPS allowing for an ongoing opportunity to join and participate, reviewed quarterly for new suppliers. Small to medium-sized enterprises (SMEs) could particularly benefit from this framework, offering a structured pathway to contribute their expertise to Hampshire County Council's Children's Services requirements.

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Notice Title

Subject Access Request Support Services

Notice Description

Hampshire County Council's Childrens Services directorate has established a Dynamic Purchasing System (DPS) to assist with the processing of outsourced Subject Access Requests (SARs) in the event of demand outweighing internal resource, ensuring statutory timescales can still be met. The requirement entails handling and processing of data regarding clients, customers, and members of the public, to enable the disclosure of information under the laws of UKGDPR and the Data Protection Act (2018). Services in scope of this requirement include: Provision of Subject Access Request disclosures within statutory timeframes stipulated in the UK GDPR. These timeframes will be given to the provider by the County Council. Ensure that responses provided to the County Council are accurate and that all information that is exempt from disclosure has been removed or marked for removal. Ensure that all information is secured to the appropriate security standards in transit and whilst being held in the provider's host system.

Lot Information

Lot 1

The DPS commenced on the 26th March 2025 for a duration of 3 years. The DPS was procured under the restricted procedure -34(5) of the PCRs 2015. At its initial iteration, 7 DPS contracts were awarded to suppliers. Additional information: Please see link below for details of suppliers who have been awarded a place on the DPS. This will be updated on a quarterly basis as new suppliers join the DPS. https://www.hants.gov.uk/business/procurement/childrens-services-open-framework-contractors

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04cd84
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016056-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72314000 - Data collection and collation services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£600,000 £500K-£1M

Notice Dates

Publication Date
17 Apr 202510 months ago
Submission Deadline
5 Mar 2025Expired
Future Notice Date
20 Jan 2025Expired
Award Date
25 Mar 202511 months ago
Contract Period
24 Mar 2025 - 23 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HAMPSHIRE COUNTY COUNCIL
Contact Name
Katerina Ploumakis
Contact Email
strategic.procurement@hants.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WINCHESTER
Postcode
SO23 8ZB
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ South East (England), TLJ3 Hampshire and Isle of Wight

Local Authority
Winchester
Electoral Ward
St Michael
Westminster Constituency
Winchester

Supplier Information

Number of Suppliers
1
Supplier Name

PLEASE SEE LINK IN SECTION 11.2.14

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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