Award

Loyalty Award Scheme

NHS WALES SHARED SERVICES PARTNERSHIP

This public procurement record has 1 release in its history.

Award

07 Jan 2025 at 10:50

Summary of the contracting process

The NHS Wales Shared Services Partnership initiated a procurement process under the open procedure for a "Loyalty Award Scheme," targeting the industry category of customer-loyalty programmes (CPV code 79342321). The process, aimed at engaging a supplier for providing gift cards/vouchers to reward long-serving staff of the Cardiff and Vale University Health Board, unfortunately, concluded unsuccessfully. The primary location for this procurement was Cardiff and the Vale UHB, and the tender was tagged with key dates including the notice date of 7th January 2025. The procurement method followed the GPA guidelines and involved the submission of samples as a requirement, with a focus on non-negotiable terms and conditions. The project ID was CAV-ITT-PROJECT48729, highlighting a detailed scope for service vendors to participate.

This tender presented a valuable growth opportunity for businesses specialising in loyalty and reward schemes, particularly those capable of supplying versatile gift cards and vouchers usable both online and in stores. Suppliers with experience in managing large-scale reward programmes for regional or local authorities would have found this tender aligned with their service offerings. The engagement could have potentially opened doors for ongoing partnerships with the NHS Wales Shared Services Partnership and other public sector entities, thereby enhancing suppliers' portfolios and business reach within the healthcare and public service domains.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Loyalty Award Scheme

Notice Description

The Cardiff and Vale University Health Board have a Loyalty Award Scheme whereby in seeking to maintain quality patient care, the UHB is committed to retaining its staff and the recognition of their long term work towards the Health Board. The Health Board acknowledges this commitment by rewarding staff for their contribution with vouchers. The Health Board wishes to engage with a supplier for the provision of gift cards/vouchers, which could be used both online and in store to purchase a wide selection of goods without restrictions.

Lot Information

Lot 1

The Cardiff and Vale University Health Board have a Loyalty Award Scheme whereby in seeking to maintain quality patient care, the UHB is committed to retaining its staff and the recognition of their long term work towards the Health Board. The Health Board acknowledges this commitment by rewarding staff for their contribution with vouchers. A member of staff is required to have been employed for a 20 year or 30 year period in the Cardiff and Vale University Health Board and its predecessors. Staff will be entitled to receive vouchers to a specific value depending on their length of service to the Health Board. For a period of 20 years, staff will be eligible to receive 100.00 GBP worth of vouchers and for a period of 30 years, staff will be eligible to receive 150.00 GBP worth of vouchers. The Health Board wishes to engage with a supplier for the provision of gift cards/vouchers, which could be used both online and in store to purchase a wide selection of goods without restrictions. Samples are required for this tender.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04cdc5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000296-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342321 - Customer-loyalty programme

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Unsuccessful
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP
Contact Name
Not specified
Contact Email
lily.prance@wales.nhs.uk
Contact Phone
+44 2921836568

Buyer Location

Locality
CARDIFF
Postcode
CF14 4XW
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04cdc5-2025-01-07T10:50:43Z",
    "date": "2025-01-07T10:50:43Z",
    "ocid": "ocds-h6vhtk-04cdc5",
    "description": "Please note additional information on this procurement: 1. The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award contract. 2. Bidders should note that they will be required to enter into terms and conditions of contract as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms. 3. The Contracting Authority will not accept completed ITT's after the stated closing date. 4. All documents to be priced (where applicable) in sterling and all payments made in sterling. 5. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. 6. In reference to II.1.9 (Variants) to the extent permitted, if at all, in the tender documents. 7. Prospective suppliers should note that NHS Shared Services Partnership - Procurement Services is acting on behalf of Cardiff and Vale ULHB. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=65818. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=68368 (WA Ref:68368) (WA Ref:147091)",
    "initiationType": "tender",
    "tender": {
        "id": "CAV-ITT-PROJECT48729",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Loyalty Award Scheme",
        "status": "unsuccessful",
        "classification": {
            "scheme": "CPV",
            "id": "79342321",
            "description": "Customer-loyalty programme"
        },
        "mainProcurementCategory": "services",
        "description": "The Cardiff and Vale University Health Board have a Loyalty Award Scheme whereby in seeking to maintain quality patient care, the UHB is committed to retaining its staff and the recognition of their long term work towards the Health Board. The Health Board acknowledges this commitment by rewarding staff for their contribution with vouchers. The Health Board wishes to engage with a supplier for the provision of gift cards/vouchers, which could be used both online and in store to purchase a wide selection of goods without restrictions.",
        "lots": [
            {
                "id": "1",
                "description": "The Cardiff and Vale University Health Board have a Loyalty Award Scheme whereby in seeking to maintain quality patient care, the UHB is committed to retaining its staff and the recognition of their long term work towards the Health Board. The Health Board acknowledges this commitment by rewarding staff for their contribution with vouchers. A member of staff is required to have been employed for a 20 year or 30 year period in the Cardiff and Vale University Health Board and its predecessors. Staff will be entitled to receive vouchers to a specific value depending on their length of service to the Health Board. For a period of 20 years, staff will be eligible to receive 100.00 GBP worth of vouchers and for a period of 30 years, staff will be eligible to receive 150.00 GBP worth of vouchers. The Health Board wishes to engage with a supplier for the provision of gift cards/vouchers, which could be used both online and in store to purchase a wide selection of goods without restrictions. Samples are required for this tender.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79342321",
                        "description": "Customer-loyalty programme"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL22"
                    }
                ],
                "deliveryLocation": {
                    "description": "Cardiff and the Vale UHB"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ]
    },
    "awards": [
        {
            "id": "000296-2025-CAV-ITT-PROJECT48729-1",
            "relatedLots": [
                "1"
            ],
            "status": "unsuccessful",
            "statusDetails": "unsuccessful"
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-51121",
            "name": "NHS Wales Shared Services Partnership",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership"
            },
            "address": {
                "streetAddress": "2nd Floor Woodland House",
                "locality": "Cardiff",
                "region": "UK",
                "postalCode": "CF14 4XW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2921836568",
                "email": "Lily.Prance@wales.nhs.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.procurement.wales.nhs.uk",
                "buyerProfile": "http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "description": "Loyalty Award Scheme"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-111",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2921836568",
                "email": "Lily.Prance@wales.nhs.uk"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "http://www.procurement.wales.nhs.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-51121",
        "name": "NHS Wales Shared Services Partnership"
    },
    "links": [
        {
            "rel": "prev",
            "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:120785-2022:TEXT:EN:HTML"
        }
    ],
    "language": "en"
}