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DWP Project_25855 - IBM Standard Support Agreement (2025)

Department for Work and Pensions

This public procurement record has 1 release in its history.

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10 Jan 2025 at 16:44

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) has completed a procurement process titled "DWP Project_25855 - IBM Standard Support Agreement (2025)" in the industry category of software packages and information systems. This process, relating to key software applications and support provided by IBM UK Ltd, ensures the maintenance and support of existing legacy systems. The contracting process was finalised with a contract award on 12th December 2024, and the contract is valued at £13,500,000. The procurement followed a limited method without prior publication due to specific technical requirements and the absence of suitable alternatives.

This tender creates opportunities for businesses specialising in legacy system support and software maintenance to showcase their capabilities for similar future contracts. Companies that can offer unique software solutions or specialised technical support would find this particularly relevant. The emphasis on maintaining legacy IBM infrastructure suggests that businesses with expertise in IBM products would be well-suited to compete for similar opportunities with the DWP or other public sector organisations requiring customised technical solutions.

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Notice Information

Notice Title

DWP Project_25855 - IBM Standard Support Agreement (2025)

Notice Description

IBM Software Applications and Support

Procurement Information

DWP has procured software and support from IBM UK Ltd to support multiple systems and applications for delivering DWP business requirements. DWP relied on Regulation 32 to award contract directly to IBM UK Ltd. This is explained as follows: Regulation 32 (2) (b) (ii) competition is absent for technical reasons: The underpinning platform(s) supporting multiple systems and applications are based on legacy IBM infrastructure and products. Therefore, for these systems, IBM is the only supplier that can ensure it successfully meets required business functional requirements. Regulation 32 (2) (b) (ii) No reasonable alternative or substitute exists: The legacy applications rely on IBM products which have already been procured, as such there are no reasonable alternative or substitute services available from any alternative software provider/third party. Regulation 32 (2) (b) (ii) The absence of competition is not the result of an artificial narrowing down of the parameters of the procurement: The parameters of the procurement have not been artificially narrowed given the underlying technology infrastructure is already on DWP's estate and the required legacy applications and systems rely on that technology infrastructure being effectively maintained.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04cf43
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000925-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£13,500,000 £10M-£100M

Notice Dates

Publication Date
10 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

IBM UK Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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