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Look Ahead Care & Support - IT Managed Service Provider

Look Ahead Care and Support

This public procurement record has 3 releases in its history.

Award

06 Aug 2025 at 15:46

Award Notice
TenderUpdate

30 Jan 2025 at 16:20

Tender Notice
Tender

10 Jan 2025 at 17:07

Tender Notice
Summary of the contracting process

Look Ahead Care and Support, a body governed by public law, has completed the procurement process for an IT Managed Service Provider with Smartdesc Limited being awarded the contract. The procurement process, initiated under an open procedure, sought suppliers to deliver a comprehensive IT service solution, including a 24/7 Managed Service Desk, Server Hosting, Backup as a Service, and Security Services, among others. This entails an initial contract term of three years with an optional two-year extension, potentially totalling five years. The contract, valued at £3,157,590, was signed on 29th July 2025, and covers services primarily in the UK within the Information Technology sector.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those capable of providing around-the-clock managed IT solutions, security, and innovative tech guidance. SMEs like Smartdesc Limited, which has already been awarded the contract, can find substantial growth prospects in this area by aligning their offerings to the strategic needs outlined by Look Ahead Care and Support. The broad scope of services involved and the potential for a lengthy contract period make it ideal for well-established IT firms eager to expand their presence within the public sector.

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Notice Information

Notice Title

Look Ahead Care & Support - IT Managed Service Provider

Notice Description

The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings: -24/7 Managed Service Desk -Server hosting -Backup as a Service (BaaS) -Security services -Procurement, billing and builds -Reporting and Service Reviews -Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

Lot Information

Lot 1

The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings: -24/7 Managed Service Desk -Server hosting -Backup as a Service (BaaS) -Security services -Procurement, billing and builds -Reporting and Service Reviews -Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

Renewal: The tender and resulting contract comes with the option to extend the 36 month term of the contract for a further 24 months. Therefore a total 60 month or 5 year contract is available

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04cf4c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046629-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£3,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,157,590 £1M-£10M

Notice Dates

Publication Date
6 Aug 20251 years ago
Submission Deadline
11 Feb 2025Expired
Future Notice Date
Not specified
Award Date
29 Jul 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Look Ahead Care and Support
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N7 9BG
Postcode Area
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Laycock
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

Smartdesc Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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