Award

Mediation and Neutral Evaluation Services

NHS LITIGATION AUTHORITY

This public procurement record has 3 releases in its history.

Award

29 Aug 2025 at 19:14

TenderUpdate

20 Jan 2025 at 13:50

Tender

14 Jan 2025 at 17:02

Summary of the contracting process

The NHS Litigation Authority has completed a procurement process for "Mediation and Neutral Evaluation Services", classified under legal advisory and information services. The process, which was conducted under the legal basis of CELEX 32014L0024, involved an open procedure encompassing multiple lots. Set in the UKI region and initiated with a tendering phase, the procurement spanned various stages before culminating in a series of awards for active contracts dated as of 31st July 2025, each valued at £12.3 million. The services aim to address disputes related to personal injury, clinical negligence, and legal costs. While Lot 1 and the neutral evaluation services saw successful awards, Lot 2 remained unsuccessful. The NHS Litigation Authority, based in London, served as the buying organisation, ensuring an open and competitive bidding process.

This tender presents substantial opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in legal services. With active contracts awarded to suppliers like Trust Mediation Ltd, Global Mediation Limited, and CEDR Services Ltd—all SMEs—there is a clear demand for firms with expertise in dispute resolution and mediation services. Businesses with a focus on legal advisory are well-suited to engage in similar future tenders, benefiting from the procurement's structured criteria prioritising quality and price. The procurement stage underscores the opportunities for flexible and innovative legal service providers to contribute significantly to the healthcare sector's dispute resolution needs, given the recurring nature of such disputes within the NHS framework.

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Notice Title

Mediation and Neutral Evaluation Services

Notice Description

This service covers;<br/>- A mediation service for the resolution of disputes arising from personal injury <br/>and clinical negligence incidents and/or claims (Lot 1);<br/>- A mediation service for the resolution of disputes arising from claims for legal <br/>costs (Lot 2); and<br/>- A neutral evaluation service for the resolution of disputes arising from personal <br/>injury and clinical negligence incidents and/or claims, including legal costs<br/>disputes (Lot 3)

Lot Information

Lot 1- 1. Technical Envelope

Mediation and Neutral Evaluation Services

Lot 2- 1. Technical Envelope

Yet to be awarded

Lot 3- 1. Technical Envelope

Mediation and Neutral Evaluation services

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d011
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052624-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79140000 - Legal advisory and information services

Notice Value(s)

Tender Value
£14,300,000 £10M-£100M
Lots Value
£14,300,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£12,300,000 £10M-£100M

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
14 Feb 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS LITIGATION AUTHORITY
Additional Buyers

NHS RESOLUTION

Contact Name
NHSR Procurement, Procurement and Contracts
Contact Email
nhsr.procurement@nhs.net
Contact Phone
+44 2078112700

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
3
Supplier Names

CEDR SERVICES

GLOBAL MEDIATION

TRUST MEDIATION

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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