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Travel Care Taxi Service

London Borough of Hammersmith and Fulham

This public procurement record has 2 releases in its history.

Award

12 Aug 2025 at 11:40

Award Notice
Tender

15 Jan 2025 at 16:24

Tender Notice
Summary of the contracting process

The London Borough of Hammersmith and Fulham has completed an open procurement process under the title "Travel Care Taxi Service" aiming to provide travel care and support services. The procurement was categorised under travel services with CPV code 63515000 and primarily focused on catering for children and young people with special educational needs, as well as vulnerable adults in Hammersmith and Fulham. The entire process reached the award stage, and contracts were signed on 7th August 2025. The procurement was structured into two lots: 'Regular Journeys' and 'Ad Hoc Journeys', with both lots experiencing cancellation in further proceedings but proceeded with awards being granted to a range of suppliers. This initiative is governed by EU policy CELEX directive 32014L0024, ensuring high compliance and transparency in procurement.

This contract offers significant opportunities for companies specialising in transportation services, particularly those equipped to handle custom travel needs for vulnerable individuals, including adapted vehicles for wheelchair access and travel care assistants. Businesses with a strong presence in the London region and capacity to deliver high-standard and reliable taxi services could potentially benefit from partnering with regional authorities like the London Borough of Hammersmith and Fulham. The open procedure for procurement supports broad participation, enhancing market competitiveness. Large businesses within the transport and care service sector, especially those experienced with framework agreements, are well-positioned for growth through such contracts.

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Notice Information

Notice Title

Travel Care Taxi Service

Notice Description

The provision through a framework of travel care and support services for children and young people with special educational needs and children looked after, who primarily travel from home to school; and vulnerable adults who primarily travel from home to day care services, plus other locations as required. This procurement is comprised of 2 lots. Lot 1 for regular journeys and lot 2 for ad hoc journeys. Routes will be called off as and when required for varying durations as set out in the ITT.

Lot Information

Taxi provision Regular Journeys Lot 1

For the provision of taxi services in the form of regular routes for a set period to eligible children, young people and vulnerable adults in Hammersmith and Fulham including specially adapted vehicles for the carriage of wheelchairs. Some services will require the provision of travel care assistants, and some will not.

Taxi provision Ad Hoc Journeys Lot 2

For the provision of one-off taxi services to eligible children, young people and vulnerable adults in Hammersmith and Fulham including specially adapted vehicles for the carriage of wheelchairs. Some services will require the provision of travel care assistants, and some will not.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d05b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047951-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63515000 - Travel services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£19,200,000 £10M-£100M

Notice Dates

Publication Date
12 Aug 20251 years ago
Submission Deadline
17 Feb 2025Expired
Future Notice Date
Not specified
Award Date
7 Aug 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hammersmith and Fulham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Supplier Information

Number of Suppliers
16
Supplier Names

Abbey Wood Station Minicabs Ltd

Airport Ontime Ltd

Brent Couriers Ltd

Clover Cars Services Ltd

Comcab (London) Ltd

Curo Transport Ltd

Exora International Ltd

GT GETTAXI (UK) LIMITED

HATS Group Ltd

Jimac Radio Cars Ltd

London Hire Community Services Ltd

London VIP Cars

Olimpicars Ltd

Premier Minicab Services Ltd

Speedy Radio Cars Ltd

Uber London Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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