Award

Travel Care Taxi Service

LONDON BOROUGH OF HAMMERSMITH AND FULHAM

This public procurement record has 2 releases in its history.

Award

12 Aug 2025 at 10:40

Tender

15 Jan 2025 at 16:24

Summary of the contracting process

The London Borough of Hammersmith and Fulham has completed an open procurement process under the title "Travel Care Taxi Service" aiming to provide travel care and support services. The procurement was categorised under travel services with CPV code 63515000 and primarily focused on catering for children and young people with special educational needs, as well as vulnerable adults in Hammersmith and Fulham. The entire process reached the award stage, and contracts were signed on 7th August 2025. The procurement was structured into two lots: 'Regular Journeys' and 'Ad Hoc Journeys', with both lots experiencing cancellation in further proceedings but proceeded with awards being granted to a range of suppliers. This initiative is governed by EU policy CELEX directive 32014L0024, ensuring high compliance and transparency in procurement.

This contract offers significant opportunities for companies specialising in transportation services, particularly those equipped to handle custom travel needs for vulnerable individuals, including adapted vehicles for wheelchair access and travel care assistants. Businesses with a strong presence in the London region and capacity to deliver high-standard and reliable taxi services could potentially benefit from partnering with regional authorities like the London Borough of Hammersmith and Fulham. The open procedure for procurement supports broad participation, enhancing market competitiveness. Large businesses within the transport and care service sector, especially those experienced with framework agreements, are well-positioned for growth through such contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Travel Care Taxi Service

Notice Description

The provision through a framework of travel care and support services for children and young people with special educational needs and children looked after, who primarily travel from home to school; and vulnerable adults who primarily travel from home to day care services, plus other locations as required. This procurement is comprised of 2 lots. Lot 1 for regular journeys and lot 2 for ad hoc journeys. Routes will be called off as and when required for varying durations as set out in the ITT.

Lot Information

Taxi provision Regular Journeys Lot 1

For the provision of taxi services in the form of regular routes for a set period to eligible children, young people and vulnerable adults in Hammersmith and Fulham including specially adapted vehicles for the carriage of wheelchairs. Some services will require the provision of travel care assistants, and some will not.

Taxi provision Ad Hoc Journeys Lot 2

For the provision of one-off taxi services to eligible children, young people and vulnerable adults in Hammersmith and Fulham including specially adapted vehicles for the carriage of wheelchairs. Some services will require the provision of travel care assistants, and some will not.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d05b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047951-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services


CPV Codes

63515000 - Travel services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£19,200,000 £10M-£100M

Notice Dates

Publication Date
12 Aug 20256 months ago
Submission Deadline
17 Feb 2025Expired
Future Notice Date
Not specified
Award Date
6 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAMMERSMITH AND FULHAM
Contact Name
Not specified
Contact Email
procurement@lbhf.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham

Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Supplier Information

Number of Suppliers
16
Supplier Names

ABBEY WOOD STATION MINICABS

AIRPORT ONTIME

BRENT COURIERS

CLOVER CARS SERVICES

COMCAB (LONDON

CURO TRANSPORT

EXORA INTERNATIONAL

GT GETTAXI (UK

HATS GROUP

JIMAC RADIO CARS

LONDON HIRE COMMUNITY SERVICES

LONDON VIP CARS

OLIMPICARS

PREMIER MINICAB SERVICES

SPEEDY RADIO CARS

UBER LONDON

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04d05b-2025-08-12T11:40:09+01:00",
    "date": "2025-08-12T11:40:09+01:00",
    "ocid": "ocds-h6vhtk-04d05b",
    "description": "The travel services being procured are for vulnerable children, young people and adults' resident in Hammersmith & Fulham. Service users may have disabilities and or mobility difficulties and some complex, as well as multiple needs. The services being procured are seen as critical by the Council in ensuring important access to education and day centres, service-user wellbeing and social inclusion. As such the Council expects high quality travel care and support to be delivered under the contract (s). Tenders can be submitted for one or both lots. Both lots are further split into categories of vehicles and whether or not a travel care assistant is required. The Council considers that the requirements of Transfer of Undertakings (Protection of Employment) Regulations 2006 may apply to some regular routes and a mini-competition will always be held in those circumstances. Where TUPE applies the successful contractor may be required to provide pension protection for ex-local authority staff. Lot 2 for ad hoc taxi provision will be subject to call off contracts as and when required by direct award to suppliers who are appointed to the framework, through a ranking process. The Council reserves the right to terminate the process at any time prior to award of contract. The Council does not bind itself to accept the lowest tender, or any tender received and reserves the right to call for new tenders should they consider this necessary. The Council shall not be liable for any costs or expenses incurred by any tenderer in connection with the completion and return of the information requested in this contract notice, or the completion or submission of any tender.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-04d05b",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Travel Care Taxi Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "63515000",
            "description": "Travel services"
        },
        "mainProcurementCategory": "services",
        "description": "The provision through a framework of travel care and support services for children and young people with special educational needs and children looked after, who primarily travel from home to school; and vulnerable adults who primarily travel from home to day care services, plus other locations as required. This procurement is comprised of 2 lots. Lot 1 for regular journeys and lot 2 for ad hoc journeys. Routes will be called off as and when required for varying durations as set out in the ITT.",
        "lots": [
            {
                "id": "1",
                "title": "Taxi provision Regular Journeys Lot 1",
                "description": "For the provision of taxi services in the form of regular routes for a set period to eligible children, young people and vulnerable adults in Hammersmith and Fulham including specially adapted vehicles for the carriage of wheelchairs. Some services will require the provision of travel care assistants, and some will not.",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "cost",
                            "description": "60"
                        },
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "40"
                        }
                    ]
                }
            },
            {
                "id": "2",
                "title": "Taxi provision Ad Hoc Journeys Lot 2",
                "description": "For the provision of one-off taxi services to eligible children, young people and vulnerable adults in Hammersmith and Fulham including specially adapted vehicles for the carriage of wheelchairs. Some services will require the provision of travel care assistants, and some will not.",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "cost",
                            "description": "40"
                        },
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "60"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "63515000",
                        "description": "Travel services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI33"
                    },
                    {
                        "region": "UKI33"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "63515000",
                        "description": "Travel services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI33"
                    },
                    {
                        "region": "UKI33"
                    }
                ],
                "relatedLot": "2"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "http://www.capitalesourcing.com",
        "selectionCriteria": {
            "criteria": [
                {
                    "minimum": "All details are contained in the procurement tender pack on the e-procurement platform"
                }
            ]
        },
        "contractTerms": {
            "performanceTerms": "All details are contained in the procurement tender pack on the e-procurement platform"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2025-02-17T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2025-02-17T12:00:00Z"
        },
        "bidOpening": {
            "date": "2025-02-17T12:00:00Z"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-132730",
            "name": "London Borough of Hammersmith and Fulham",
            "identifier": {
                "legalName": "London Borough of Hammersmith and Fulham"
            },
            "address": {
                "streetAddress": "Town Hall, king street",
                "locality": "London",
                "region": "UKI33",
                "postalCode": "W6 9JU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@lbhf.gov.uk",
                "url": "http://www.capitalesourcing.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.capitalesourcing.com",
                "buyerProfile": "https://www.lbhf.gov.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-9327",
            "name": "Royal Courts Of Justice",
            "identifier": {
                "legalName": "Royal Courts Of Justice"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-157682",
            "name": "Abbey Wood Station Minicabs Ltd",
            "identifier": {
                "legalName": "Abbey Wood Station Minicabs Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-24130",
            "name": "Brent Couriers Ltd",
            "identifier": {
                "legalName": "Brent Couriers Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157683",
            "name": "Clover Cars Services Ltd",
            "identifier": {
                "legalName": "Clover Cars Services Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157684",
            "name": "Curo Transport Ltd",
            "identifier": {
                "legalName": "Curo Transport Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157685",
            "name": "Exora International Ltd",
            "identifier": {
                "legalName": "Exora International Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157686",
            "name": "GT GETTAXI (UK) LIMITED",
            "identifier": {
                "legalName": "GT GETTAXI (UK) LIMITED"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157687",
            "name": "HATS Group Ltd",
            "identifier": {
                "legalName": "HATS Group Ltd"
            },
            "address": {
                "locality": "Buckinghamshire",
                "region": "UKJ13",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157688",
            "name": "Jimac Radio Cars Ltd",
            "identifier": {
                "legalName": "Jimac Radio Cars Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157689",
            "name": "London VIP Cars",
            "identifier": {
                "legalName": "London VIP Cars"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157690",
            "name": "Olimpicars Ltd",
            "identifier": {
                "legalName": "Olimpicars Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157691",
            "name": "Speedy Radio Cars Ltd",
            "identifier": {
                "legalName": "Speedy Radio Cars Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157692",
            "name": "Uber London Ltd",
            "identifier": {
                "legalName": "Uber London Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157693",
            "name": "Airport Ontime Ltd",
            "identifier": {
                "legalName": "Airport Ontime Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157694",
            "name": "Comcab (London) Ltd",
            "identifier": {
                "legalName": "Comcab (London) Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157695",
            "name": "London Hire Community Services Ltd",
            "identifier": {
                "legalName": "London Hire Community Services Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157696",
            "name": "Premier Minicab Services Ltd",
            "identifier": {
                "legalName": "Premier Minicab Services Ltd"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-92",
            "name": "Royal Courts of Justice",
            "identifier": {
                "legalName": "Royal Courts of Justice"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-132730",
        "name": "London Borough of Hammersmith and Fulham"
    },
    "language": "en",
    "awards": [
        {
            "id": "047951-2025-1",
            "relatedLots": [
                "2"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-157682",
                    "name": "Abbey Wood Station Minicabs Ltd"
                },
                {
                    "id": "GB-FTS-24130",
                    "name": "Brent Couriers Ltd"
                },
                {
                    "id": "GB-FTS-157683",
                    "name": "Clover Cars Services Ltd"
                },
                {
                    "id": "GB-FTS-157684",
                    "name": "Curo Transport Ltd"
                },
                {
                    "id": "GB-FTS-157685",
                    "name": "Exora International Ltd"
                },
                {
                    "id": "GB-FTS-157686",
                    "name": "GT GETTAXI (UK) LIMITED"
                },
                {
                    "id": "GB-FTS-157687",
                    "name": "HATS Group Ltd"
                },
                {
                    "id": "GB-FTS-157688",
                    "name": "Jimac Radio Cars Ltd"
                },
                {
                    "id": "GB-FTS-157689",
                    "name": "London VIP Cars"
                },
                {
                    "id": "GB-FTS-157690",
                    "name": "Olimpicars Ltd"
                },
                {
                    "id": "GB-FTS-157691",
                    "name": "Speedy Radio Cars Ltd"
                },
                {
                    "id": "GB-FTS-157692",
                    "name": "Uber London Ltd"
                }
            ]
        },
        {
            "id": "047951-2025-2",
            "relatedLots": [
                "1"
            ],
            "title": "Taxi provision Regular Journeys Lot 1",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-157682",
                    "name": "Abbey Wood Station Minicabs Ltd"
                },
                {
                    "id": "GB-FTS-157693",
                    "name": "Airport Ontime Ltd"
                },
                {
                    "id": "GB-FTS-24130",
                    "name": "Brent Couriers Ltd"
                },
                {
                    "id": "GB-FTS-157683",
                    "name": "Clover Cars Services Ltd"
                },
                {
                    "id": "GB-FTS-157694",
                    "name": "Comcab (London) Ltd"
                },
                {
                    "id": "GB-FTS-157684",
                    "name": "Curo Transport Ltd"
                },
                {
                    "id": "GB-FTS-157685",
                    "name": "Exora International Ltd"
                },
                {
                    "id": "GB-FTS-157686",
                    "name": "GT GETTAXI (UK) LIMITED"
                },
                {
                    "id": "GB-FTS-157687",
                    "name": "HATS Group Ltd"
                },
                {
                    "id": "GB-FTS-157688",
                    "name": "Jimac Radio Cars Ltd"
                },
                {
                    "id": "GB-FTS-157695",
                    "name": "London Hire Community Services Ltd"
                },
                {
                    "id": "GB-FTS-157689",
                    "name": "London VIP Cars"
                },
                {
                    "id": "GB-FTS-157690",
                    "name": "Olimpicars Ltd"
                },
                {
                    "id": "GB-FTS-157696",
                    "name": "Premier Minicab Services Ltd"
                },
                {
                    "id": "GB-FTS-157691",
                    "name": "Speedy Radio Cars Ltd"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "047951-2025-1",
            "awardID": "047951-2025-1",
            "status": "active",
            "value": {
                "amount": 3200000,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-07T00:00:00+01:00"
        },
        {
            "id": "047951-2025-2",
            "awardID": "047951-2025-2",
            "title": "Taxi provision Regular Journeys Lot 1",
            "status": "active",
            "value": {
                "amount": 16000000,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-07T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "2",
                "value": 17
            },
            {
                "id": "2",
                "measure": "bids",
                "relatedLot": "1",
                "value": 19
            }
        ]
    }
}