Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)

Metropolitan Police Service

This public procurement record has 2 releases in its history.

Award

31 Mar 2026 at 17:30

Tender

15 Jan 2025 at 18:42

Summary of the contracting process

The Metropolitan Police Service has completed a procurement process for the provision of managed services under the title "Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)." This procurement falls under the industry category of business services, covering areas such as law, marketing, consulting, and recruitment. The services are to be delivered across various UK regions, including UKC, UKD, and others. The procurement stage is currently listed as complete, with key dates including the contract signing date on 5th November 2025. The contract value is stated as £1,000,000,000, and the procurement was conducted through a selective method known as a competitive procedure with negotiation.

This tender presents significant opportunities for businesses specialising in systems integration, business process outsourcing, and human resources software services. Companies equipped to manage large-scale outsourcing projects, and those with expertise in ERP systems, particularly Oracle Fusion, would find this tender favourable. The extensive scope of the services, including HR, finance, and commercial operations, makes it ideal for large service providers capable of delivering complex, integrated solutions. Moreover, firms can benefit from long-term engagements, as the contract term includes options for extensions, with a total potential duration of up to 10 years.

How relevant is this notice?

Notice Title

Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)

Notice Description

Provision of managed services for HR, Finance, and Commercial operations under a Managed Service Model. Includes technology enablement, process optimisation, and service delivery aligned to Cabinet Office Model Services Contract principles.

Lot Information

Lot 1

Provision of managed services for HR, Finance, and Commercial operations under a Managed Service Model. Includes technology enablement, process optimisation, and service delivery aligned to Cabinet Office Model Services Contract principles.

Options: 2 extensions of up to 1 year each

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d068
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030026-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48100000 - Industry specific software package

48217000 - Transaction-processing software package

48219300 - Administration software package

48411000 - Investment management software package

48441000 - Financial analysis software package

48450000 - Time accounting or human resources software package

48490000 - Procurement software package

72211000 - Programming services of systems and user software

72212450 - Time accounting or human resources software development services

72212451 - Enterprise resource planning software development services

72250000 - System and support services

72261000 - Software support services

72265000 - Software configuration services

72267000 - Software maintenance and repair services

72310000 - Data-processing services

72500000 - Computer-related services

72600000 - Computer support and consultancy services

72900000 - Computer back-up and catalogue conversion services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79211110 - Payroll management services

79211120 - Sales and purchases recording services

79400000 - Business and management consultancy and related services

79630000 - Personnel services except placement and supply services

Notice Value(s)

Tender Value
£370,000,000 £100M-£1B
Lots Value
£370,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
£1,000,000,000 £1B-£10B

Notice Dates

Publication Date
31 Mar 20264 months ago
Submission Deadline
17 Feb 2025Expired
Future Notice Date
Not specified
Award Date
5 Nov 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Metropolitan Police Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2JL
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ENTSERV UK LIMITED

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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