Award

VEAT notice: Revenue and Benefits System for Teignbridge District Council

TEIGNBRIDGE DISTRICT COUNCIL

This public procurement record has 2 releases in its history.

TenderUpdate

20 Jan 2025 at 16:32

Tender Notice
Award

20 Jan 2025 at 16:24

Award Notice
Summary of the contracting process

Teignbridge District Council is undertaking a procurement for a Revenue and Benefits System, with the specific aim of extending its current contract with Civica. This procurement falls under the software package and information systems category (CPV 48000000) and is relevant to the procurement of goods. The procurement stage is now at the contract award phase, following a negotiation without prior publication. The project is located in Newton Abbot, UK, and the latest update concludes that the contract will extend until June 2028.

This tender represents a significant opportunity for businesses specialising in software systems, particularly those providing revenue and benefits solutions in the public sector. Given the technical requirements and the absence of a competitive environment due to the specificity of the systems used, companies with existing solutions compatible with the council’s current systems, or those capable of providing seamless integration and support, would find this opportunity advantageous. The procurement method was limited and carried out through negotiation justified under technical reasons, paving the way for businesses like Civica to secure long-term contracts and bolster their growth in local government software solutions.

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Notice Information

Notice Title

VEAT notice: Revenue and Benefits System for Teignbridge District Council

Notice Description

The date of the conclusion of the contract is June 2026

Lot Information

Lot 1

Strata Service Solutions are extending the current contract with Civica for their open revenues product in use at Teignbridge District Council for 2 years taking this contract to June 2028. Software purchased: Approximately 160 licenses for an open revenues system for 2 years.

Procurement Information

Strata Service Solutions Ltd and Teignbridge District Council procured a replacement income management system and finance system both of which were planned to be live in 2023/2024. The current finance system is an in-house system supported by 1 FTE in Strata. The project to roll out the replacement finance system had to be put on hold because of resourcing issues and then the decision was made to deploy the income management system as the current income management system expired in November 2024. Currently, only the income management system is live and all technical resource within Strata and Teignbridge will be focused on the replacement finance system through 2025 until live. Both projects are high risk for the authority and both systems need to be live and established before Strata or the authority run a full procurement because resource would not be available to deploy any new system Therefore, the use of the negotiated procedure prior to publication is justified under regulation 32(2)(b)(ii) of The Public Contracts Regulations 2015 competition is absent for technical reasons. The plan is to run a procurement as part of a convergence project where all 3 councils (Teignbridge District Council, Exeter City Council and East Devon District Council) will procure a revenue and benefits system ready for a contract to start in June 2028. but these may be subject to alteration in light of the recently released plans for Local Government Reorganisation. This will be more clearly understood during this timeframe.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d4cc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001930-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£370,000 £100K-£500K

Notice Dates

Publication Date
20 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TEIGNBRIDGE DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWTON ABBOT
Postcode
TQ12 4XX
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon
Local Authority
Teignbridge
Electoral Ward
Buckland & Milber
Westminster Constituency
Newton Abbot

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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