Award

Microsoft Enterprise Agreement 2025-2028

NORWICH CITY COUNCIL

This public procurement record has 1 release in its history.

Award

20 Jan 2025 at 16:45

Summary of the contracting process

Norwich City Council has completed the procurement process for the "Microsoft Enterprise Agreement 2025-2028" under submission ID "NRW/21191". This tender, classified under CPV code 72000000 for IT services, involves the renewal of Microsoft licences with the existing agreement expiring in March 2025. The procurement method employed was limited, specifically an award procedure without a prior publication of a call for competition, drawing from a compliant framework with Crown Commercial Services. The award notice was issued on 20 January 2025, and the contract with Phoenix Software Limited was signed on 15 January 2025 for a total value of £1,200,241.60. The management and delivery are to be centred in the region of UKH15, Norwich.

This tender presents substantial opportunities for businesses experienced in IT services, particularly those specialising in software licensing and enterprise solutions. Companies that provide high-quality customer support and demonstrate significant social value would be well-suited to compete in similar future procurements. The use of a compliant framework ensures a streamlined process, encouraging efficient and cost-effective deployments of Microsoft solutions, which can contribute considerably to business growth in the technology sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Microsoft Enterprise Agreement 2025-2028

Notice Description

A renewal of Microsoft licences is required with the current 3-year deal expiring in March 2025.

Lot Information

Lot 1

Norwich City Council is seeking a Microsoft Enterprise Agreement to streamline the procurement and management of Microsoft software licenses across the enterprise. This agreement will enable us to efficiently deploy Microsoft solutions, ensuring access to the latest technologies and security features while optimising costs through volume licensing.

Procurement Information

Further competition call-off from an existing framework with Crown Commercial Services. The framework itself was published in the Official Journal of the European Union or the Find a Tender service and an award notice was issued for the successful suppliers. Is a fully compliant framework the Council can call-off from for above and below threshold procurements.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d4d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001937-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,200,241 £1M-£10M

Notice Dates

Publication Date
20 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORWICH CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@norwich.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR2 1NH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk

Local Authority
Norwich
Electoral Ward
Mancroft
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04d4d4-2025-01-20T16:45:16Z",
    "date": "2025-01-20T16:45:16Z",
    "ocid": "ocds-h6vhtk-04d4d4",
    "initiationType": "tender",
    "tender": {
        "id": "NRW/21191",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Microsoft Enterprise Agreement 2025-2028",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "A renewal of Microsoft licences is required with the current 3-year deal expiring in March 2025.",
        "lots": [
            {
                "id": "1",
                "description": "Norwich City Council is seeking a Microsoft Enterprise Agreement to streamline the procurement and management of Microsoft software licenses across the enterprise. This agreement will enable us to efficiently deploy Microsoft solutions, ensuring access to the latest technologies and security features while optimising costs through volume licensing.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Customer Support",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "80"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKH15"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "Further competition call-off from an existing framework with Crown Commercial Services. The framework itself was published in the Official Journal of the European Union or the Find a Tender service and an award notice was issued for the successful suppliers. Is a fully compliant framework the Council can call-off from for above and below threshold procurements."
    },
    "awards": [
        {
            "id": "001937-2025-NRW/21191-1",
            "relatedLots": [
                "1"
            ],
            "title": "Microsoft Enterprise Agreement 2025-2028",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-02548628",
                    "name": "Phoenix Software Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-73483",
            "name": "Norwich City Council",
            "identifier": {
                "legalName": "Norwich City Council",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "City Hall",
                "locality": "NORWICH",
                "region": "UKH15",
                "postalCode": "NR21NH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@norwich.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://in-tendhost.co.uk/norwich/aspx/Home",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-02548628",
            "name": "Phoenix Software Limited",
            "identifier": {
                "legalName": "Phoenix Software Limited",
                "id": "02548628",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "York",
                "region": "UKE21",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-42908",
            "name": "Norwich City Council",
            "identifier": {
                "legalName": "Norwich City Council"
            },
            "address": {
                "locality": "Norwich",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-73483",
        "name": "Norwich City Council"
    },
    "contracts": [
        {
            "id": "001937-2025-NRW/21191-1",
            "awardID": "001937-2025-NRW/21191-1",
            "title": "Microsoft Enterprise Agreement 2025-2028",
            "status": "active",
            "value": {
                "amount": 1200241.6,
                "currency": "GBP"
            },
            "dateSigned": "2025-01-15T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            }
        ]
    },
    "language": "en"
}