Award

ML2024/022 - Magenta Living Contact Centre and Telephony Project

MAGENTA LIVING

This public procurement record has 1 release in its history.

Award

24 Jan 2025 at 11:57

Summary of the contracting process

The procurement process for the "ML2024/022 - Magenta Living Contact Centre and Telephony Project" has been completed. The buying organisation, Magenta Living, governed by public law, is located in Birkenhead, United Kingdom. This procurement falls under the industry category of Telecommunications network, and the contract was awarded without prior publication of a call for competition through a limited procurement method. The primary objective was integrating telephony for business communication and contact centre. The contract was signed on 23rd December 2024, valued at GBP 428,682.80, and awarded to Vonage Business Limited.

This tender presents significant opportunities for businesses specialising in telecommunications networks, particularly those focusing on integrated telephony systems and contact centre solutions. Companies with expertise in these areas, especially those able to provide robust and scalable telecommunications infrastructure, would have been well-suited to compete for this contract. Winning such a tender can enhance a company's portfolio, showcase their technical capabilities, and strengthen their market presence, paving the way for future business opportunities. Businesses working through frameworks like GCloud also have an advantage in such direct award scenarios.

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Notice Title

ML2024/022 - Magenta Living Contact Centre and Telephony Project

Notice Description

Integrated Telephony for Business Communication and Contact Centre

Lot Information

Lot 1

Integrated Telephony for Business Communication and Contact Centre Direct Award via GCloud 14

Procurement Information

Direct Award via GCloud 14

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d604
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002505-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32412100 - Telecommunications network

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£428,682 £100K-£500K

Notice Dates

Publication Date
24 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MAGENTA LIVING
Contact Name
Mr Glen Phillips
Contact Email
glenphillips@magentaliving.org.uk
Contact Phone
+44 7812764552

Buyer Location

Locality
BIRKENHEAD
Postcode
CH41 5AA
Post Town
Chester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
Not specified

Local Authority
Wirral
Electoral Ward
Birkenhead and Tranmere
Westminster Constituency
Birkenhead

Supplier Information

Number of Suppliers
1
Supplier Name

VONAGE BUSINESS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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