Award

HALO Platform

COVENTRY UNIVERSITY

This public procurement record has 1 release in its history.

Award

28 Jan 2025 at 15:17

Award Notice
Summary of the contracting process

Coventry University has completed a procurement process for the "HALO Platform" under the industry category of "Software package and information systems" (CPV code 48000000). The procurement was conducted to replace the existing ITSM platform, Service Now, which has become financially unsustainable for the university. The process did not include a prior publication of a call for competition, falling outside the directive's scope, and was completed through a direct award via the Health Trust Europe Framework. The contract was awarded to CDW Limited on 6th May 2024 for a value of £413,912.75, with the relevant procurement stage marked as 'Award'. The delivery location for the project is in the UKG region.

This tender provides significant opportunities for businesses specialising in IT service management (ITSM) platforms. Companies capable of offering sustainable and cost-effective software solutions would find potential growth in collaborating with educational institutions like Coventry University. Large-scale suppliers with robust technical support and innovative IT solutions, such as CDW Limited, would be well-suited to compete in such procurement processes, particularly those conducted through recognised frameworks like Health Trust Europe Framework.

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Notice Information

Notice Title

HALO Platform

Notice Description

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now

Lot Information

Lot 1

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now.

Procurement Information

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d6c7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002858-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£413,912 £100K-£500K

Notice Dates

Publication Date
28 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 May 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLG West Midlands (England)
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

CDW

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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