ICT Support Services for Dales Academies Trust

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    "id": "ocds-h6vhtk-04d712-2025-01-29T15:28:03Z",
    "date": "2025-01-29T15:28:03Z",
    "ocid": "ocds-h6vhtk-04d712",
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    "tender": {
        "id": "ocds-h6vhtk-04d712",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "ICT Support Services for Dales Academies Trust",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72600000",
            "description": "Computer support and consultancy services"
        },
        "mainProcurementCategory": "services",
        "description": "Dales Academies Trust are looking to appoint a company to provide an ICT Support Service to all our schools. The Trust is based in Stockton and North Yorkshire and currently has sixteen member schools, with aspirations to grow. This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties. Dales Academies Trust is looking for a managed service provision which: * Is cost effective and delivers high quality technical support, system management and consultancy for a predictable, fixed annual cost * Is easy to manage both commercially and operationally and provides the Trust with a single point of contact for all ICT related issues moving forward across all school sites * Gives staff and pupils confidence when using ICT resources and when contacting the company to get help and resolution to problems * Is flexible, proactive and can enhance the ICT provision in each school * Supports a technical infrastructure that is secure and not open to misuse or malicious attack. * Ensures that the Trust meets required online safety technical requirements and any other relevant body online safety policy/guidance. * Is able to adapt to the changing IT landscape throughout the life of the contract The successful bidder will be expected to manage the complete IT lifecycle of the Trust from initial advice and installation, ensuring all IT policies are met, and through to the day-to-day support and management.",
        "value": {
            "amount": 220000,
            "currency": "GBP"
        },
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                "description": "Please refer to tender specification for full details.",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties."
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                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC1"
                    },
                    {
                        "region": "UKE2"
                    }
                ],
                "deliveryLocation": {
                    "description": "Dales Academies Trust C/o Oakbridge Church Of England Primary School, Alvertune Road, Northallerton, North Yorkshire, England, DL6 2GD"
                },
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        "submissionMethod": [
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        "selectionCriteria": {
            "criteria": [
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                    "type": "suitability",
                    "description": "The following factors will be taken into account in assessing a supplier's suitability: * Insurance: All suppliers should carry insurance and as a matter of course, an appropriate level of public liability insurance. * Training & Development: Suppliers should evidence their commitment to staff training, development and career progression within their organisation. * Ethical Standards: All suppliers will need to demonstrate that they operate policies relating to the environment, sourcing with human dignity and supplier diversity. * Environment: Evidence that suppliers are aware of the impact of their activity on the environment and are prepared to work with us in a spirit of continuous improvement. * Sourcing with Human Dignity: Acting with social responsibility towards those involved in the supply or production of goods and services. * Supplier diversity: Valuing people as an important resource regardless of race, disability or gender and embracing their cultural diversity. * Safety and Security: An awareness of, respect for and ability to meet safety and security aspects such as safe recruitment checks on your staff, will be important to our assessment. * Capacity/Capability: We need to be confident that you have the right capacity and capability in the relevant supply area. * Financial Viability: Before commencing business with you, we may ask you to submit last Report & Accounts for review and we will check for bankruptcy status, non-payment of statutory contributions, etc * Legal Considerations: We require that suppliers comply with all applicable laws and regulations. * Accreditations or Professional Standards: We will want to assure ourselves that where these are appropriate, these are current and that you have not been charged with any grave professional misconduct.",
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        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2025-02-12T18:00:00Z"
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        "submissionTerms": {
            "languages": [
                "en"
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            "bidValidityPeriod": {
                "endDate": "2025-04-01T23:59:59+01:00"
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        "awardPeriod": {
            "startDate": "2025-02-12T18:15:00Z"
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        "bidOpening": {
            "date": "2025-02-12T18:15:00Z"
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        "hasRecurrence": false,
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    },
    "parties": [
        {
            "id": "GB-COH-08372064",
            "name": "DALES ACADEMIES TRUST",
            "identifier": {
                "legalName": "DALES ACADEMIES TRUST",
                "id": "08372064",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Alvertune Road",
                "locality": "Northallerton North Yorkshire",
                "region": "UKE22",
                "postalCode": "DL6 2GD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Helen Teasdale",
                "telephone": "+44 7834188062",
                "email": "helen.teasdale@dalesmat.org",
                "url": "https://www.dalesmat.org/ict/"
            },
            "roles": [
                "buyer"
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            "details": {
                "url": "https://www.dalesmat.org/",
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                        "id": "BODY_PUBLIC",
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                    {
                        "scheme": "COFOG",
                        "id": "09",
                        "description": "Education"
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            }
        },
        {
            "id": "GB-FTS-136582",
            "name": "Dales Academies Trust Board of Trustees",
            "identifier": {
                "legalName": "Dales Academies Trust Board of Trustees"
            },
            "address": {
                "locality": "North Yorkshire",
                "countryName": "United Kingdom"
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    "buyer": {
        "id": "GB-COH-08372064",
        "name": "DALES ACADEMIES TRUST"
    },
    "language": "en"
}