Award

Provision of Non-Medical Personal Help Services

UNIVERSITY OF DUNDEE

This public procurement record has 3 releases in its history.

Award

28 Aug 2025 at 11:24

Award

28 Aug 2025 at 11:07

Tender

30 Jan 2025 at 08:56

Summary of the contracting process

The University of Dundee has completed the procurement process for the "Provision of Non-Medical Personal Help Services" in Dundee, focusing on special education under the CPV code 80340000. This procurement fell under the services category and utilised an open procedure to establish a framework of suppliers across three lots addressing various support needs. The awards were made on 9 June 2025, with the total contract value of £26 million. The tender process invited bids until 28 February 2025 and intended to enhance support services for students with disabilities through dedicated lots, with YorLinc Ltd and Clear Links Support Ltd being key awarded suppliers.

The framework contract offers considerable growth opportunities for suppliers in the education and support services sectors, particularly those skilled in delivering personalised student support. SMEs providing unique learning assistance, autism spectrum condition support, and roles such as Communication Support Workers and British Sign Language Interpreters are well-suited to benefit. Companies with a background in educational support, including CPV classifications 80400000 and 80000000, can also leverage this project to expand their clientele and demonstrate their commitment to inclusive education practices within university settings like Dundee.

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Notice Title

Provision of Non-Medical Personal Help Services

Notice Description

The Authority is seeking suppliers for the provision of individual support for students who have disclosed a disability or additional support need. The Authority is putting in place a Framework of suppliers over three (3) Lots, as detailed in the ITT.

Lot Information

All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition Support

One-to-one Learning Support for students who disclose a disability or additional support need. This is intended to enable students to achieve on their course by providing a range of support such as: reading; notetaking; prompting; study skills; support in practical classes for those students who have a physical disability. The services required are not limited to those listed as the support needs in question subject to ongoing development.

CSWs and BSL Interpreters

Communication Support Worker (Lot 2): To provide accurate interpretation for students using British Sign Language. To provide appropriate communication strategies to enable deaf students to integrate into their peer group and engage with their learning British Sign Language (BSL) Interpreter (Lot 2): To provide BSL Interpreting for students in and out with the classroom

Autism Spectrum Condition Support

Autism Spectrum Condition (ASC) Support (Lot 3): To support autistic students to stay focused and on task and develop learning strategies to reach their full potential

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d733
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051929-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services


CPV Codes

79620000 - Supply services of personnel including temporary staff

80000000 - Education and training services

80340000 - Special education services

80400000 - Adult and other education services

Notice Value(s)

Tender Value
£1,300,000 £1M-£10M
Lots Value
£1,300,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£14,300,000 £10M-£100M

Notice Dates

Publication Date
28 Aug 20255 months ago
Submission Deadline
28 Feb 2025Expired
Future Notice Date
Not specified
Award Date
8 Jun 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF DUNDEE
Contact Name
Not specified
Contact Email
s.carstairs@dundee.ac.uk
Contact Phone
+44 1382386810

Buyer Location

Locality
DUNDEE
Postcode
DD1 4HN
Post Town
Dundee
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM71 Angus and Dundee City

Local Authority
Dundee City
Electoral Ward
West End
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
2
Supplier Names

CLEAR LINKS SUPPORT

YORLINC

Open Contracting Data Standard (OCDS)

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