Award

Revenues and Benefits Core Processing System (on behalf of Boston Borough Council, East Lindsey District Council and South Holland District Council)

PUBLIC SECTOR PARTNERSHIP SERVICES LTD

This public procurement record has 1 release in its history.

Award

06 Feb 2025 at 14:10

Summary of the contracting process

The procurement process, initiated by Public Sector Partnership Services Ltd, involves the supply and maintenance of a Revenues and Benefits Core Processing System for Boston Borough Council, East Lindsey District Council, and South Holland District Council. The procurement falls under the software-related services category (CPV: 72260000) and pertains to the UKF region. The tender process is complete, with the contract being signed on 31st January 2025. The procurement follows a limited method, due to its alignment with the councils' Transformation Programme, ensuring continuity and avoiding the costs associated with adopting a new system. The awarded contract, valued at £1,051,700, was finalised with Capita One Ltd.

This tender creates significant opportunities for businesses specialising in software-related services, especially those equipped to provide comprehensive local authority revenues and benefits solutions with digital and automation capabilities. Enterprises like Capita One Ltd, with a keen understanding of delivering statutory-compliant software to local councils, stand to benefit. The provision of such a system offers scope for ongoing transformations, operational efficiencies, and enhanced customer experiences, making it an attractive proposition for similar businesses aiming to contribute to public sector digitalisation and efficiency improvements.

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Notice Title

Revenues and Benefits Core Processing System (on behalf of Boston Borough Council, East Lindsey District Council and South Holland District Council)

Notice Description

Supply and maintenance of Revenues and Benefits software that is compliant with all statutory functions and local policy requirements, associated with the delivery of local authority revenues and benefits services, i.e. Council Tax, Business Rates, Debt Recovery, Housing Benefits, Council Tax Support, Housing Benefit Overpayments recovery, with online, digital and automation capabilities that enable ongoing transformation, operational efficiencies and improved customer experience.

Lot Information

Lot 1

Supply and maintenance of Revenues and Benefits software that is compliant with all statutory functions and local policy requirements, associated with the delivery of local authority revenues and benefits services, i.e. Council Tax, Business Rates, Debt Recovery, Housing Benefits, Council Tax Support, Housing Benefit Overpayments recovery, with online, digital and automation capabilities that enable ongoing transformation, operational efficiencies and improved customer experience.

Procurement Information

As part of our Transformation Programme, the Company wanted to align to one contract for the 3 Councils, instead of having separate instances. The cost to move to another system would have been costly and would have incurred additional training and resources required which is not currently viable. By entering into this 5-year agreement, this allows the Company to have continuity of a system for a period of time whilst being able to look forward and plan for any future procurement with adequate time.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04dc39
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003977-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,051,700 £1M-£10M

Notice Dates

Publication Date
6 Feb 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PUBLIC SECTOR PARTNERSHIP SERVICES LTD
Contact Name
Martin Gibbs
Contact Email
procurement@pspsl.co.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M3 5GS
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLF East Midlands (England)

Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA ONE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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