Award

Docman7 Support

BUSINESS SERVICES ORGANISATION

This public procurement record has 1 release in its history.

Award

07 Feb 2025 at 11:10

Summary of the contracting process

The Business Services Organisation (BSO) in Belfast, Northern Ireland, has completed the procurement process for the continued support of the Docman7 document management solution, essential for GP Practices in Northern Ireland. This tender falls under the IT services category and commenced in February 2025. The Docman7 system helps GP Practices manage documents from hospitals efficiently. The procurement was carried out using a limited method without prior publication due to the technical reasons surrounding the exclusive capability of the supplier. The contract, valued at GBP 1,603,420, was awarded to Microtech Group Ltd and signed on 7th February 2025.

This tender presents significant opportunities for businesses in the IT services sector, especially those specialising in healthcare solutions and system support. Companies with expertise in electronic document management and experience with healthcare systems like EMIS Web would find this contract highly advantageous. The limited procurement method highlights the need for specialised suppliers capable of providing specific technical solutions, ensuring a niche market for businesses with the requisite expertise to secure similar future opportunities.

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Notice Title

Docman7 Support

Notice Description

GP Practices in Northern Ireland have a document management requirement to process inbound documents from Hospitals relating to a patient sent mostly by Electronic Document Transfer (EDT) but also include paper documents to be scanned. It is essential for every GP Practice to have an easy to use electronic Document Management solution to enable them to quickly capture, file, workflow, view and process hospital letters efficiently.

Lot Information

Lot 1

116 of the GP Practices use the Vision GP Clinical System and the current Direct Award Contract for Vision includes the provision and the support for Docman7. However, a project is ongoing to commence migrating the Vision GP Practices to EMIS Web with the first migration scheduled on 4th February 2025. It is therefore essential that new arrangements are put in place for the continued provision and support of Docman7 for those Practices migrating to EMIS Web. 42 of the GP Practices use EMIS Web GP Clinical System and the provision and support for Docman7 is currently provided by Microtech (via Insight Direct UK as a prime on the Crown Commercial Services TS3 Framework ) until 31 March 2025 and it is essential that this service provision is continued preferably procured directly from Microtech.

Procurement Information

The Docman7 document management system is owned by Advanced but they no longer provide first line support for Docman7 as they only offer their Docman10 product. Docman7 will be withdrawn from the market by Advanced on 30th June 2027. It is not currently possible to procure Docman10 because it is not listed as a product on any frameworks available to HSCNI.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04dca6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004128-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,603,420 £1M-£10M

Notice Dates

Publication Date
7 Feb 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BUSINESS SERVICES ORGANISATION
Contact Name
Catherine Fegan
Contact Email
cathy.fegan@hscni.net
Contact Phone
+44 2895362561

Buyer Location

Locality
BELFAST
Postcode
BT2 8DQ
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

MICROTECH GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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