Award

Provision of Benefits Brokerage and Support Services

OFCOM

This public procurement record has 2 releases in its history.

Award

12 Sep 2025 at 14:08

Tender

13 Feb 2025 at 10:16

Summary of the contracting process

OFCOM, the UK's communications regulator, has recently completed a procurement process for the "Provision of Benefits Brokerage and Support Services," categorized under benefit services. This procurement falls under the services industry category and was enacted through an open procurement method. The location for the delivery is London, UK, with the procurement stage now at the award phase, having been completed on 1st July 2025. Gallagher Risk & Reward Limited has been awarded the contract, valued at £387,500, with an active status, reflecting a comprehensive approach to employee benefits, support services, and market intelligence.

This tender presents significant opportunities for businesses specializing in financial and insurance services, specifically those capable of delivering brokerage and advisory services for employee benefits. Companies with expertise in benefit scheme management, market intelligence, and compliance with UK regulations could greatly benefit from participating in such processes. Furthermore, the potential for contract extensions enhances the opportunity for long-term partnerships, providing a stable avenue for business growth and client relationship development. Companies offering innovative and cost-effective solutions in benefits brokerage and support will find the tender requirements align well with their services.

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Notice Title

Provision of Benefits Brokerage and Support Services

Notice Description

Ofcom has a requirement for brokering services and independent external advice for our employee benefits packages. This includes: broker services, design and implementation of our core and flexible benefits including bespoke solutions to suit Ofcom's overall benefits package; and finally horizon scanning, market intelligence and information on best practice in the world of employee benefits, wellbeing and reward. Tenderers should provide information on how they will meet the below requirements: Ongoing Scheme management including general assistance with scheme administration of all benefits, account reconciliation and medical underwriting as required, response to ad hoc queries and resolution of issues with providers. Annual renewal for benefits as required including obtaining relevant claims data, scheme performance data, negotiation with providers and provision of the renewal terms reports. Provision of all relevant scheme collateral for employee engagement. Benefit scheme management - midyear update including obtaining relevant claims and scheme performance data from providers and high-level reporting and projections back to Ofcom. Work with Ofcom's benefit platform provider during the window and on an ongoing basis to ensure the system provides accurate information, data and reporting to providers. Support Ofcom's contract renewal and ITT process for: Group Life Assurance (employee and any self-funded additional cover) and Group Income Protection (employee and any self-funded additional cover) both due in in 2026 with the tender processes commencing around March 2026, and Health Assessments and Private Medical Insurance both due in 2027 with tender processes commencing around March 2027and PMI due in 2027, as well as any other renewals as and when needed by Ofcom from time to time. Provide expertise, market intelligence, horizon scanning and advice on best practice that will help to shape and deliver Ofcom's benefit strategy including a full review of our current offering and proposing recommendations. Provision of insight and education to the Reward team to enhance understanding of what is happening in the market. Help to develop Ofcom's knowledge in key areas of benefits and wellbeing. Support Ofcom in developing and delivering their wellbeing strategy by producing content for employees, including webinars, and advising on how current benefits can be utilised to their full potential. Understanding Ofcom's business and the importance of helping us to ensure that we are compliant with any regulations in relation to benefits, including personal and organisational tax implications of all benefits.

Lot Information

Lot 1

Ofcom has a requirement for brokering services and independent external advice for our employee benefits packages. This includes: broker services, design and implementation of our core and flexible benefits including bespoke solutions to suit Ofcom's overall benefits package; and finally horizon scanning, market intelligence and information on best practice in the world of employee benefits, wellbeing and reward. Tenderers should provide information on how they will meet the below requirements: Ongoing Scheme management including general assistance with scheme administration of all benefits, account reconciliation and medical underwriting as required, response to ad hoc queries and resolution of issues with providers. Annual renewal for benefits as required including obtaining relevant claims data, scheme performance data, negotiation with providers and provision of the renewal terms reports. Provision of all relevant scheme collateral for employee engagement. Benefit scheme management - midyear update including obtaining relevant claims and scheme performance data from providers and high-level reporting and projections back to Ofcom. Work with Ofcom's benefit platform provider during the window and on an ongoing basis to ensure the system provides accurate information, data and reporting to providers. Support Ofcom's contract renewal and ITT process for: Group Life Assurance (employee and any self-funded additional cover) and Group Income Protection (employee and any self-funded additional cover) both due in in 2026 with the tender processes commencing around March 2026, and Health Assessments and Private Medical Insurance both due in 2027 with tender processes commencing around March 2027and PMI due in 2027, as well as any other renewals as and when needed by Ofcom from time to time. Provide expertise, market intelligence, horizon scanning and advice on best practice that will help to shape and deliver Ofcom's benefit strategy including a full review of our current offering and proposing recommendations. Provision of insight and education to the Reward team to enhance understanding of what is happening in the market. Help to develop Ofcom's knowledge in key areas of benefits and wellbeing. Support Ofcom in developing and delivering their wellbeing strategy by producing content for employees, including webinars, and advising on how current benefits can be utilised to their full potential. Understanding Ofcom's business and the importance of helping us to ensure that we are compliant with any regulations in relation to benefits, including personal and organisational tax implications of all benefits.

Options: 2 options to extend the contract each by 12 months at Ofcom's sole discretion

Renewal: 2 options to extend each of 12 months duration

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04de7a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056268-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

75310000 - Benefit services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£387,500 £100K-£500K

Notice Dates

Publication Date
12 Sep 20255 months ago
Submission Deadline
17 Mar 2025Expired
Future Notice Date
Not specified
Award Date
30 Jun 20257 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OFCOM
Contact Name
Mark Lundy
Contact Email
procurementnotice@ofcom.org.uk
Contact Phone
+44 2079813000

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

GALLAGHER RISK & REWARD

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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