Award

T2606 Provision of Licensing, Maintenance and Support for a Case Management System

BELFAST CITY COUNCIL

This public procurement record has 1 release in its history.

Award

21 Feb 2025 at 12:38

Summary of the contracting process

Belfast City Council has completed the procurement process for the provision of licensing, maintenance and support for its existing case management system. This contract, titled "T2606 Provision of Licensing, Maintenance and Support for a Case Management System," falls under the industry category of computer support services. The award has been made to Civica UK Limited, a sole provider capable of delivering the required services due to the proprietary nature of the software. The procurement process, conducted under Regulation 32(2)(b) of the Public Contract Regulations, utilised a negotiated procedure without prior publication. The contract was signed on 21 February 2025, confirming Civica UK Limited's role in ensuring the continued support of the system in Belfast, County Antrim, Northern Ireland.

This tender presents significant business growth opportunities, especially for companies involved in the IT support and software development sectors. Whilst this specific contract was not open to competitive bids due to the unique technical requirements and sole supplier situation, similar future tenders may appeal to businesses specialising in custom software development and maintenance. Large-scale suppliers with the capacity to support complex systems are particularly well-suited for such procurement opportunities from regional authorities like Belfast City Council, which require reliable, specialised services to manage their IT frameworks effectively.

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Notice Title

T2606 Provision of Licensing, Maintenance and Support for a Case Management System

Notice Description

Notice of award of a tender for the licensing, maintenance and support for the existing case management system for Belfast City Council.

Lot Information

Lot 1

Licensing, maintenance and support for the existing case management system for Belfast City Council.

Procurement Information

This notice is issued in accordance with Reg 32(2)(b) of the Public Contract Regulations to explain the use of the negotiated procedure without prior publication in this instance. The licensing, maintenance and support of an existing case management system for Belfast City Council has been awarded to Civica UK Limited to guarantee continued licensing, maintenance and support of the existing system. The existing case management system is software owned by Civica UK Limited, Civica are the sole company who can license, maintain and support the case management system.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e664
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006699-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72230000 - Custom software development services

72610000 - Computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£199,000 £100K-£500K

Notice Dates

Publication Date
21 Feb 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BELFAST CITY COUNCIL
Contact Name
Not specified
Contact Email
cps@belfastcity.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT2 8DJ
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN06 Belfast

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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