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Contract Timeline
- Publication Date
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4th July 2025 15:27:38 PM
- Tender Deadline
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4th August 2025 11:00:00 AM 23 days remaining
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Contract Summary
The requirement of the Provider will be to deliver a fully managed service encompassing all aspects of Technology Enabled Care to meet our strategic needs. • The Provider will deliver a scalable service for the provision of equipment and monitoring via a Monitoring and Response Centre (MRS). The equipment service provided will include all aspects of the end-to-end process of ordering and sourcing, installation, maintenance, through to removal and reuse/recycling of equipment. • The MRS will provide Virtual Care and an alarm monitoring service and contact centre function (which is both reactive and proactive, with a strong focus on the capture and use of data about our service users including the benefits and savings achieved). Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-04eb1a
- Publication Source
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Find a Tender Service
- Procurement Stage
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Tender
- Procurement Method
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Open
- Procurement Method Details
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Competitive Flexible Procedure
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
- CPV Division(s)
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Awarding Authority
- Buyer Name
- Buyer Email
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sourcingteam@norfolk.gov.uk
- Buyer Phone
- Buyer Address
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County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
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Contract Timeline
- Publication Date
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23rd May 2025 07:21:51 AM
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Contract Summary
Contract for the provision of Technology enabled care for adults
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-04eb1a
- Publication Source
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Find a Tender Service
- Procurement Stage
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Planning
- Procurement Method
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N/A
- Procurement Method Details
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N/A
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
- CPV Division(s)
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Awarding Authority
- Buyer Name
- Buyer Email
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sourcingteam@norfolk.gov.uk
- Buyer Phone
- Buyer Address
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County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
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Contract Timeline
- Publication Date
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10th March 2025 15:19:54 PM
- Planning Deadline
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14th April 2025 23:59:59 PM Expired
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Contract Summary
Norfolk County Council (NCC) is transforming its Technology Enabled Care (TEC) provision and is seeking to award, from 1st April 2026, a contract for Technology Enabled Care (TEC). The new provision will support residents through the use of technology, to stay well and independent, in the place they call home. The contract aims to fully integrate TEC within Adult Social Care and the successful Provider will support NCC in delivering change and ongoing innovation. The requirement of the Provider will be to deliver a scalable service for the provision of equipment and monitoring via an Alarm Receiving Centre (ARC). The equipment service provided will be for all aspects of the end-to-end process of ordering and sourcing, installation, maintenance, through to removal and reuse/recycling of equipment. The ARC service will provide both a reactive and proactive alarm monitoring service and include a full range of data services. Monitoring services will include benefit realisation capture.
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-04eb1a
- Publication Source
-
Find a Tender Service
- Procurement Stage
-
Planning
- Procurement Method
-
N/A
- Procurement Method Details
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N/A
- Procurement Category
-
Services
- Tender Suitability
-
- Framework / DPS
-
Contract Classification
- CPV Code(s)
- CPV Division(s)
-
Awarding Authority
- Buyer Name
- Buyer Email
-
sourcingteam@norfolk.gov.uk
- Buyer Phone
- Buyer Address
-
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom