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Oracle Managed Support Services

WEST SUSSEX COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

17 Mar 2025 at 17:39

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

West Sussex County Council is currently in the planning stage for the procurement of Oracle Managed Support Services, focusing on Oracle Cloud (ERP, HCM, and EPM) systems. This procurement process falls under the industry category of software support and consultancy services. The Council is seeking market engagement from suppliers with expertise in Oracle Cloud, SAAS, EPM, OCI, OIC and BI in a Local Government context. The engagement process aims to assess market capability, gather feedback, and understand best practices. Interested suppliers are invited to submit written expressions of interest by 30th May 2025. Stages of formal tender will commence post initial engagement, with future notices expected by 16th June 2025.

This procurement presents significant opportunities for businesses specialising in Oracle Cloud support services, software consultancy, data security, software testing, and IT software development. Small and medium-sized enterprises (SMEs) with relevant expertise and experience in managed support contracts are particularly encouraged to participate. By engaging in this tender, businesses can potentially secure a substantial contract and expand their portfolio in the public sector. The initial contract period is set to start on 20th October 2025 and end on 19th October 2027, with possibilities for renewal up to 2028. This is an ideal opportunity for businesses seeking to grow within the realm of public sector IT support services.

How relevant is this notice?

Notice Information

Notice Title

Oracle Managed Support Services

Notice Description

West Sussex County Council is undertaking Preliminary Market Engagement to gather insights and inform its sourcing strategy for the future provision of a technical and functional managed support service for Oracle Cloud (ERP, HCM and EPM). The Council is currently in the implementation phase of Oracle Cloud with implementation services (technical and change management) being provided by Infosys Limited. For more information on the Implementing Oracle Programme, please refer to https://westsussex.moderngov.co.uk/ieDecisionDetails.aspx?Id=1946 This notice is issued in accordance with sections 16 and 17 of the Procurement Act 2023 to seek market input before the commencement of a formal procurement process.

Planning Information

The Council would like to hear from suppliers with Oracle Cloud, SAAS, EPM, OCI, OIC and BI expertise in a Local Government setting and able to support a first generation Oracle Cloud support contract. This engagement aims to: -Assess market capability and interest. -Gather feedback on proposed service requirements. -Understand innovation and best practices. -Inform the final procurement approach Written Expressions of Interest can be emailed to james.skilling@westsussex.gov.uk (WSCC Implementing Oracle - Commercial Lead). Please include -'WSCC Oracle Managed Support Services' in the subject title. -Name of the organisation you represent -Contact details of the pre-sales lead -Current and recent managed support contracts the organisation is delivering or has delivered. The Council expects to organise and hold a series of meetings with interested suppliers with relevant experience during the preliminary market engagement window. Registration on the Central Digital Platform is not required at this stage for market engagement; however, it will be necessary afterwards to be able to review a tender or submit a bid if the procurement falls under PA23. The Council's e-sourcing portal is Atamis. Suppliers can register following this link: https://atamis-7669.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=%2Fhome%2Fhome.jsp

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ee28
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009767-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212517 - IT software development services

72212732 - Data security software development services

72254000 - Software testing

72261000 - Software support services

72266000 - Software consultancy services

Notice Value(s)

Tender Value
£900,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Mar 20258 months ago
Submission Deadline
Not specified
Future Notice Date
16 Jun 2025Expired
Award Date
Not specified
Contract Period
19 Oct 2025 - 19 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST SUSSEX COUNTY COUNCIL
Contact Name
James Skilling
Contact Email
james.skilling@westsussex.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CHICHESTER
Postcode
PO19 1RG
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
Not specified
Local Authority
Chichester
Electoral Ward
Chichester Central
Westminster Constituency
Chichester

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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