Award

Childrens Case Management System

BRACKNELL FOREST BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

18 Mar 2025 at 13:25

UK5 - Transparency Notice
Summary of the contracting process

Bracknell Forest Borough Council has completed the procurement process for the Children's Case Management System support and maintenance. This contract, awarded to ACCESS UK LTD, falls under the public authority sector for sub-central government. The procurement was conducted via a direct method, bypassing competition, and was below the threshold value. Key dates include the award notice published on 18 March 2025 and the contract period running from 1 April 2025 to 31 March 2026. The service will primarily be provided in Bracknell, UKJ11 region, ensuring continuity of critical software used by Children's Social Care at Bracknell Forest.

This tender presents opportunities for businesses specialising in software support services, particularly those with experience in maintaining and upgrading case management systems utilised in the public sector. Companies that can handle fundamental issues with system configurations and provide reliable support for mandatory upgrades would be well-suited to compete for similar contracts. ACCESS UK LTD, a large supplier with an established presence, demonstrates the kind of capability required for delivering robust support and maintenance solutions, indicating potential growth for firms in this category.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Childrens Case Management System

Notice Description

Support and maintenance for 12 months to the current case management system used by Children's Social Care at Bracknell Forest Council, Mosaic. The software is hosted in our BFC Azure environment, and the Council controls the core licences. The support and maintenance agreement means support is available if there is a fundamental issue with the product's core configuration and allows the Council to access upgrades. This case management system is critical to the operation of a core Council service and our ability to support the needs of children and young people, and ongoing support and maintenance is necessary for the continued operation of the system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ee78
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009901-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£96,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRACKNELL FOREST BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement.team@bracknell-forest.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BRACKNELL
Postcode
RG12 1JD
Post Town
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
Not specified
Local Authority
Bracknell Forest
Electoral Ward
Town Centre & The Parks
Westminster Constituency
Bracknell

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04ee78-2025-03-18T13:25:34Z",
    "date": "2025-03-18T13:25:34Z",
    "ocid": "ocds-h6vhtk-04ee78",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PJMT-6544-CVZD",
            "name": "Bracknell Forest Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJMT-6544-CVZD"
            },
            "address": {
                "streetAddress": "Time Square, Market Street",
                "locality": "Bracknell",
                "postalCode": "RG12 1JD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
            },
            "contactPoint": {
                "email": "procurement.team@bracknell-forest.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-02343760",
            "name": "ACCESS UK LTD",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02343760"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PBNW-7697-HCPQ"
                }
            ],
            "address": {
                "streetAddress": "Armstrong Building Oakwood Drive",
                "locality": "Loughborough",
                "postalCode": "LE11 3QF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF22"
            },
            "contactPoint": {
                "email": "servelec.lg.bids@theaccessgroup.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.theaccessgroup.com",
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PJMT-6544-CVZD",
        "name": "Bracknell Forest Borough Council"
    },
    "tender": {
        "id": "ocds-h6vhtk-04ee78",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Childrens Case Management System",
        "description": "Support and maintenance for 12 months to the current case management system used by Children's Social Care at Bracknell Forest Council, Mosaic. The software is hosted in our BFC Azure environment, and the Council controls the core licences. The support and maintenance agreement means support is available if there is a fundamental issue with the product's core configuration and allows the Council to access upgrades. This case management system is critical to the operation of a core Council service and our ability to support the needs of children and young people, and ongoing support and maintenance is necessary for the continued operation of the system.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Mosaic Support & Maintenance Agreement",
            "status": "pending",
            "value": {
                "amountGross": 96000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": false,
            "suppliers": [
                {
                    "id": "GB-COH-02343760",
                    "name": "ACCESS UK LTD"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72261000",
                            "description": "Software support services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKJ11",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-01T00:00:00+01:00",
                "endDate": "2026-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "009901-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/009901-2025",
                    "datePublished": "2025-03-18T13:25:34Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-03-26T23:59:59Z",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}