Award

Warden Call Monitoring and Maintenance at Parklands View

DERBY HOMES LIMITED

This public procurement record has 2 releases in its history.

Award

17 Jun 2025 at 09:49

Award

20 Mar 2025 at 10:35

Summary of the contracting process

The procurement process for the "Warden Call Monitoring and Maintenance at Parklands View" contract was managed by Derby Homes Limited, focusing on the information technology services industry. This project is a service contract involving a closed protocol system, with limited procurement due to technical exclusivity, meaning only Tunstall Healthcare UK Limited could fulfil the requirements. The procurement stage has completed with the contract valued at £140,000, signed on 7th January 2025. The process did not involve prior publication of a call for competition, and it allows for the continuation of monitoring and maintenance of the emergency notification system to support the onsite care assist company at Parklands View, Derby, located in region UKF. The need for this tender arose from Derby Homes Limited's requirement to meet service level agreements and ensure system functionality.

This tender presents opportunities for businesses specialising in niche technology services, particularly those with expertise in proprietary systems. While this contract itself involves limited competition, organisations that understand regulatory processes and hold necessary certifications for specialised equipment maintenance could benefit from such dealings. Firms with strategic alliances or partnerships resembling the exclusive service delivery model of Tunstall could replicate this approach in other sectors. Consequently, businesses in information technology services, particularly those dealing with protocol-specific systems and emergency notification technologies, should view this process as a case study for potential opportunities in future procurements that require similar specialised capabilities.

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Notice Title

Warden Call Monitoring and Maintenance at Parklands View

Notice Description

Warden Call Monitoring and Maintenance at Parklands View which is a closed protocol system.

Lot Information

Lot 1

The Contract is awarded by exemption to allow the continued monitoring and servicing of the warden call system installed at Parklands View to allow emergency notification to the onsite care assist company. This is a closed protocol system which means that there is only one company (Tunstall ) who can carry out this monitoring or maintenance. The exemption should continue moving forward as Tunstall have all necessary access criteria to be able to monitor and complete maintenance and necessary upgrades to meet the service level agreement for Derby Homes and Derby City Council.

Procurement Information

No other viable options as the system is Closed Protocol.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ef82
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032838-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£140,000 £100K-£500K

Notice Dates

Publication Date
17 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DERBY HOMES LIMITED
Contact Name
Juliet Higgins
Contact Email
dh-procurement@derbyhomes.org
Contact Phone
Not specified

Buyer Location

Locality
DERBY
Postcode
DE24 8UZ
Post Town
Derby
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF East Midlands (England)

Local Authority
Derby
Electoral Ward
Alvaston North
Westminster Constituency
Derby South

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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