Award

CRM Testing Contract

UNIVERSITY OF BEDFORDSHIRE

This public procurement record has 1 release in its history.

Award

21 Mar 2025 at 09:47

Summary of the contracting process

The University of Bedfordshire has completed the procurement process for a CRM Testing Contract. The contract, valued at £35,922 gross, is for the implementation of a CRM programme utilising MS Dynamics 365. Located in Luton, the buying organisation operates within the public sector and oversees this process from University Square. The procurement method used was below threshold with limited competition, and the contract period is set from 28 March 2025 to 31 July 2025. The procurement stage is now in the Award phase, with Infuse Consulting Ltd selected as the supplier. Key dates include the award date on 14 February 2025 and a milestone future signature date on 21 March 2025. The industry category for this procurement includes both internet services and computer-related services, covering delivery addresses across multiple regions in the United Kingdom.

This tender creates significant opportunities for businesses specialising in CRM system implementation and technical consultancy services, particularly those experienced with Microsoft Dynamics 365. SMEs and VCSEs like Infuse Consulting Ltd, which successfully won the contract, demonstrate the potential for smaller-scale enterprises to secure such contracts. Businesses that can provide comprehensive technical solutions and competitive pricing could find similar opportunities to expand their client base within the public sector, specifically through limited competition procurements under a below-threshold approach.

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Notice Title

CRM Testing Contract

Notice Description

CRM programme which looks to introduce MS Dynamics 365. Suppliers were required to respond to a technical questionnaire and pricing schedule as part of the competition. The allocated budget for this piece of work was PS60,000

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f718
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010572-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72400000 - Internet services

72500000 - Computer-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£29,935 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Feb 20251 years ago
Contract Period
28 Mar 2025 - 31 Jul 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BEDFORDSHIRE
Contact Name
Not specified
Contact Email
procurement@beds.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
LUTON
Postcode
LU1 3JU
Post Town
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

INFUSE CONSULTING

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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