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Website Development, Maintenance and Hosting Framework

Highlands and Islands Enterprise

This public procurement record has 2 releases in its history.

Award

17 Jul 2025 at 11:36

Award Notice
Tender

24 Mar 2025 at 09:06

Tender Notice
Summary of the contracting process

The procurement process for the "Website Development, Maintenance and Hosting Framework" has been awarded to Bright Digital Marketing LTD (Bright Signals) and is centred around the Highlands and Islands Enterprise (HIE), located in Inverness, United Kingdom. The award, valued at GBP 1,086,190 excluding VAT, signifies the completion of the procurement stage as of 17 July 2025. This tender aimed to secure services for HIE and associated entities such as Wave Energy Scotland and the Orkney Research and Innovation Campus, with an estimated commencement date for these services on 1 August 2025. The total framework spanned up to four years, including an optional one-year extension, focusing on world wide web site design services.

This tender presents significant opportunities for businesses specialising in web development, hosting, and software services. Companies that can deliver comprehensive website planning, usability and strategic campaign services are well-suited to compete in similar tenders. Moreover, it highlights a demand for strong capabilities in hosting solutions limited to UK servers, Umbraco content management expertise, cyber security, and effective project management. Engaging in such frameworks can drive business growth through long-term contractual engagements and the potential for extensions and additional services aligned with evolving technological and governmental requirements.

How relevant is this notice?

Notice Information

Notice Title

Website Development, Maintenance and Hosting Framework

Notice Description

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. Highlands and Islands Enterprise (HIE) is seeking to appoint a suitably qualified supplier to further develop, maintain and host its suite of websites on the Umbraco content management system. This Framework is being procured for Highlands and Islands Enterprise (HIE) and on behalf of Wave Energy Scotland (WES), Orkney Research and Innovation Campus (ORIC) and any other Contracting Authority wholly or partly under the control of, or funded by HIE, WES or ORIC, at any point during the term of this Framework, subject to case-by-case approval by HIE. These services will be required from 1 August 2025 for an initial period of 3 years (unless terminated in accordance with the provisions of the Framework agreement) with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

Lot Information

Lot 1

This framework will support the ongoing evolution of our websites. The key tasks under the framework are: 1.Hosting 2.Transfer of existing websites 3.Website planning, scoping, design and build 4.Aftercare - maintenance, support and upgrades 5.Project management and reporting 6.Code red 7.Usability, accessibility and testing 8.Website sustainability 9.Strategic campaign planning and delivery 10.Metrics and optimisation The 3-year budget, excluding VAT but inclusive of travel and subsistence, currently available to deliver these services is between GBP 526,000 and GBP 880,200. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services such as a business need, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. Examples of contract modification include but are not limited to: - To provide for additional services by the original supplier that have become necessary and were not included in the initial procurement. - Where services/part of the service provided can be delivered inhouse by HIE/HIE shared IT services and no longer necessitate outsourcing. - Where changes to available technology mean that one or more of the Contracting Authorities considers that it would benefit from additional Services of a similar character to the Services. - Where one or more of the Contracting Authorities requires additional Services as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government.

Renewal: The framework will be awarded for an initial period of 3 year with HIE having the option to extend for a period or periods together not exceeding 12 months following the Initial Term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f7a8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040856-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72200000 - Software programming and consultancy services

72210000 - Programming services of packaged software products

72212480 - Sales, marketing and business intelligence software development services

72230000 - Custom software development services

72240000 - Systems analysis and programming services

72250000 - System and support services

72300000 - Data services

72400000 - Internet services

72410000 - Provider services

72413000 - World wide web (www) site design services

72415000 - World wide web (www) site operation host services

72416000 - Application service providers

72420000 - Internet development services

72421000 - Internet or intranet client application development services

79342000 - Marketing services

79413000 - Marketing management consultancy services

Notice Value(s)

Tender Value
£1,173,600 £1M-£10M
Lots Value
£1,173,600 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,086,190 £1M-£10M

Notice Dates

Publication Date
17 Jul 20251 years ago
Submission Deadline
14 May 2025Expired
Future Notice Date
Not specified
Award Date
17 Jul 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
HIE reserves the right to re-tender for these services upon termination of the framework or at the end of the Framework, including any extension period.

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Highlands and Islands Enterprise
Additional Buyers

Orkney Research and Innovation Campus LLP

Wave Energy Scotland Limited

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 5NA
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM Scotland
Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

Bright Digital Marketing LTD (Bright Signals)

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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