Award

Security Operations Centre (SOC)

LIVEWEST HOMES LIMITED

This public procurement record has 5 releases in its history.

Award

27 Aug 2025 at 16:50

Award

15 Jul 2025 at 17:11

Tender

09 May 2025 at 14:28

Planning

03 Apr 2025 at 15:15

Planning

28 Mar 2025 at 18:47

Summary of the contracting process

LiveWest Homes Limited has completed the procurement process to establish a Security Operations Centre (SOC), with a contract awarded to Chess Cybersecurity Limited, located in Alderley Edge, United Kingdom. The contract commenced on 18th August 2025 and is set to continue until 17th August 2028, with potential extensions up to 2034. This selective procurement employed a competitive flexible procedure under legal framework 2023/54 UKPGA. The SOC is critical for continuously monitoring network traffic, incident detection, and cybersecurity threat responses. The award, valued at £1,920,000 gross, relates to the IT services industry, specifically consulting and cybersecurity support, within the UKK region.

This tender opens growth opportunities for businesses skilled in cybersecurity and IT consultancy, particularly those able to provide comprehensive SOC solutions. Small and medium-sized enterprises (SMEs) with expertise in cybersecurity, threat intelligence, and security tool maintenance are well-positioned to compete effectively in such tenders. Successful enterprises must demonstrate technical knowledge, experience, and a capacity to deliver around-the-clock security solutions, along with the ability to offer advisory services and comply with stringent data protection policies. The contract's substantial value and long-term potential make it an attractive proposition for firms looking to expand their market reach within the cybersecurity industry.

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Notice Title

Security Operations Centre (SOC)

Notice Description

To establish a Security Operations Centre (SOC). The value of this Procurement is expected to be in the region of PS200,000 per annum. 3.2 The Contract will be for an initial term of 3 years extendable at the Client's sole option for 3 periods of 12 months, OR, 1 period of 36 months giving a total of 6 years (the Term). 4 The Client's Objectives for the contract 4.1 The Client's aims and objectives are to: LiveWest is seeking a supplier to establish a Security Operations Centre (SOC) for our organisation. The SOC will be responsible for monitoring, detecting, investigating and responding to cybersecurity threats and incidents around the clock. The SOC will be responsible for continuous monitoring of network traffic, logs, and security events, Incident detection and response, Threat intelligence and proactive threat hunting. Supporting our vulnerability assessments and preventive measures, routine maintenance and updates of security tools and systems. Collaboration with internal and external stakeholders for incident management. The Supplier will have, and be able to demonstrate sufficient technical knowledge and experience in the delivery and maintenance of a proposed solution, that they can also provide advisory / consultancy services if needed. The Supplier will comply with LiveWest policies in relation to data protection and information security and provide necessary documentation in relation to: * Information Security Policy and hold any associated credentials (cyber essentials/ISO27001) * IT Access Controls Policy * IT Change Control Policy * IT Incident Management Policy * IT Acceptable Usage Policy * Data Protection Compliance Policy

Lot Information

Lot 1

Renewal: 3x12 month OR 1x36 month at LiveWests sole discretion

Planning Information

LiveWest engaged with similar organisations to ourselves to understand their requirements and difficulties experienced, existing suppliers to understand the different solutions the market has to offer and help form our specification where applicable.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fa61
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051744-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
£1,600,000 £1M-£10M
Contracts Value
£1,600,000 £1M-£10M

Notice Dates

Publication Date
27 Aug 20255 months ago
Submission Deadline
23 Jun 2025Expired
Future Notice Date
8 May 2025Expired
Award Date
14 Jul 20257 months ago
Contract Period
17 Aug 2025 - 17 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LIVEWEST HOMES LIMITED
Contact Name
Not specified
Contact Email
procurement@livewest.co.uk
Contact Phone
Not specified

Buyer Location

Locality
EXETER
Postcode
EX5 2FZ
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)

Local Authority
East Devon
Electoral Ward
Broadclyst
Westminster Constituency
Exmouth and Exeter East

Supplier Information

Number of Suppliers
1
Supplier Name

CHESS CYBERSECURITY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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