Award

Digital Outcomes and Specialists 7

CROWN COMMERCIAL SERVICE

This public procurement record has 6 releases in its history.

Award

20 Jan 2026 at 10:59

TenderUpdate

19 Jun 2025 at 15:03

TenderUpdate

12 May 2025 at 15:08

Tender

12 May 2025 at 14:41

Planning

15 Apr 2025 at 10:27

Planning

01 Apr 2025 at 08:55

Summary of the contracting process

The procurement process titled "Digital Outcomes and Specialists 7" is spearheaded by the Crown Commercial Service and involves the delivery of digital, data, and technology services aligned with government standards. The industry category is IT services, covering consulting, software development, and internet support, alongside research services such as market and economic analysis. This procurement takes place in the United Kingdom, centred in Liverpool, with the procurement stage currently at the award phase as of January 2026. The procurement method employed is the open procedure within a framework agreement, encompassing multiple lots for various service types, including digital outcomes and specialist roles. The process features critical dates, like the contract commencement date set for 30th January 2026, with a potential extension up to 2029.

This extensive framework contract presents substantial opportunities for businesses specialising in IT and research services to expand their operations within the UK public sector. With a contract value grossing £14.4 billion, businesses proficient in agile methodologies, digital transformation, or user-centred design are ideally suited to compete. The opportunities extend to consortiums and individual specialists, given the contract’s inclusivity of long-term partnership frameworks and project-specific roles. Small and medium enterprises (SMEs) may also participate, benefiting from the open framework scheme, thus fostering an environment for diverse business growth and innovation in delivering digital services.

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Notice Title

Digital Outcomes and Specialists 7

Notice Description

This framework enables public sector organisations to procure suppliers to deliver digital, data, and technology services in line with government policies, standards, and best practices. The scope for this framework contract supports delivery across all service manual agile life cycle phases (discovery, alpha, beta, live and retirement) to deliver application development and user-centred design services to build great digital products and services that meet citizen needs.

Lot Information

Digital Outcomes

Lot 1 enables Buyers to procure suppliers to deliver specific, outcome-based digital projects in line with agile methodologies and government digital standards.

Renewal: The initial duration of the Framework is 18 months, with an option to extend for 18 months. CCS reserve the right to extend lots by varying durations

Digital Capability and Delivery Partner

Lot 2 enables Buyers to procure suppliers to support the delivery of long-term digital transformation programmes, capability-building initiatives, and strategic resource augmentation

Renewal: The initial duration of the Framework is 18 months, with an option to extend for 18 months. CCS reserve the right to extend lots by varying durations

Digital Specialists

Lot 3 enables Buyers to procure individual digital specialists with expertise in specific Digital Roles. These specialists support defined projects, services, and transformation initiatives by bringing targeted skills into existing teams.

Renewal: The initial duration of the Framework is 18 months, with an option to extend for 18 months. CCS reserve the right to extend lots by varying durations

User Research Studios and Participants

Lot 4 enables Buyers to hire studio space and/or recruit user research participants to test digital services

Renewal: The initial duration of the Framework is 18 months, with an option to extend for 18 months. CCS reserve the right to extend lots by varying durations

Planning Information

Premarket engagement has been taking place from April 24 to date. Previous engagement decks from customer and supplier sessions, including Q&As, are available on the DOS 7 webpage. https://www.crowncommercial.gov.uk/agreements/RM1043.9 Supplier surgeries planned for March 25: 13/03/25: session to go over the updated DOS 7 terms and conditions. 19/03/25: session to share with the market the financial check requirements to be completed as part of bid submission 27/03/25: DOS 7 ‘How To Bid’ session, to share the submission process and procurement process for the new agreement, including digital platform requirements. As part of our Preliminary market engagement we are trying to understand how many bidders there will be. Please could you register your interest in bidding for DOS 7 by completing the DOS 7 PME Survey. https://crowncommercial.qualtrics.com/jfe/form/SV_2iczjvYGHiA7abs Please note that all responses provided will not impact your application for the DOS 7 framework as it is not a requirement to complete the survey . Your responses will not be shared wider.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fb0d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004688-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

73110000 - Research services

79300000 - Market and economic research; polling and statistics

Notice Value(s)

Tender Value
£12,000,000,000 Over £10B
Lots Value
£12,000,000,000 Over £10B
Awards Value
£12,000,000,000 Over £10B
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jan 20261 months ago
Submission Deadline
27 Jun 2025Expired
Future Notice Date
30 Apr 2025Expired
Award Date
19 Jan 20261 months ago
Contract Period
30 Jan 2026 - 29 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Not specified
Contact Email
supplier@crowncommercial.gov.uk
Contact Phone
+44 3454102222

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

WITHHELD SECTION94 SUPPLIER

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                            "type": "quality",
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            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
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