Notice Information
Notice Title
Framework for the Provision of Multifunctional Devices
Notice Description
HEART are looking to appoint a single Supplier who will demonstrate technical competency, best Value for Money and to provide all requirements in relation to both new and refurbished Multifunctional Devices (MFDs), including the supply, installation, maintenance, and repairs of the machines, including any spare parts required, to HEART and other Customers on a National basis. It is anticipated that these services will be promoted and accessed by the Education Sector and to other small to medium sized Public Sector organisations but for the avoidance of doubt, is open to any Public Sector Contracting Authority. The single Supplier for this Framework must also be able to provide Digital Transformation Solutions which can work seamlessly alongside the devices, including but not limited to, Print Management Cloud Services, and Automated Invoice Processing. The Supplier must be able to offer the option to purchase, and option to lease, both new and refurbished Multifunctional Devices. The Supplier must be able to provide Consumables for the devices, and offer devices from a minimum of two different manufacturers, to ensure the Customer is provided with optionality and unbiased recommendations. The Supplier is expected to prioritise the providence of quality, sustainability, and social value in all operations.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04fc63
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/072369-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Framework
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
30 - Office and computing machinery, equipment and supplies except furniture and software packages
-
- CPV Codes
30232100 - Printers and plotters
Notice Value(s)
- Tender Value
- £139,000,000 £100M-£1B
- Lots Value
- £139,000,000 £100M-£1B
- Awards Value
- £138,000,000 £100M-£1B
- Contracts Value
- £138,000,000 £100M-£1B
Notice Dates
- Publication Date
- 10 Nov 20253 months ago
- Submission Deadline
- 28 Apr 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 6 May 20259 months ago
- Contract Period
- 17 Jul 2025 - 31 May 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HEART ACADEMIES TRUST
- Additional Buyers
- Contact Name
- Not specified
- Contact Email
- procurement@heartacademiestrust.co.uk, tenders@value-match.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BEDFORD
- Postcode
- MK42 9TR
- Post Town
- Milton Keynes
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD6 Cheshire
- Small Region (ITL 3)
- TLD63 Cheshire West and Chester
- Delivery Location
- Not specified
-
- Local Authority
- Cheshire West and Chester
- Electoral Ward
- Great Boughton
- Westminster Constituency
- Chester North and Neston
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/072369-2025
10th November 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/022469-2025
19th May 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012675-2025
3rd April 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012673-2025
3rd April 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04fc63-2025-11-10T12:13:31Z",
"date": "2025-11-10T12:13:31Z",
"ocid": "ocds-h6vhtk-04fc63",
"initiationType": "tender",
"parties": [
{
"id": "GB-COH-06969741",
"name": "HEART ACADEMIES TRUST",
"identifier": {
"scheme": "GB-COH",
"id": "06969741"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PVCR-6312-NPXW"
}
],
"address": {
"streetAddress": "Bedford Academy",
"locality": "Bedford",
"postalCode": "MK42 9TR",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH24"
},
"contactPoint": {
"email": "procurement@heartacademiestrust.co.uk"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicAuthoritySubCentralGovernment",
"description": "Public authority - sub-central government"
}
]
}
},
{
"id": "GB-COH-08522031",
"name": "VALUE MATCH SERVICES LTD",
"identifier": {
"scheme": "GB-COH",
"id": "08522031"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PXYJ-6338-PQDD"
}
],
"address": {
"streetAddress": "Dee House",
"locality": "Chester",
"postalCode": "CH3 5UU",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD63"
},
"contactPoint": {
"email": "tenders@value-match.co.uk"
},
"roles": [
"procuringEntity",
"processContactPoint"
],
"roleDetails": "Manage all procurement processes, financial management, marketing and communication, Customers, Suppliers, Call-Off Contracts and Dynamic Purchasing Systems activity on behalf of HEART and their Public Sector customer base",
"details": {
"url": "https://www.value-match.co.uk/"
}
},
{
"id": "GB-COH-02711141",
"name": "DESK TOP PUBLISHING MICRO SYSTEMS LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "02711141"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PWVL-3442-QJLV"
}
],
"address": {
"streetAddress": "DTP House Unit 3 Velocity Point",
"locality": "Leeds",
"postalCode": "LS12 2EN",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKE42"
},
"roles": [
"tenderer"
],
"details": {
"url": "https://dtpgroup.co.uk/",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-07575033",
"name": "DOCUMENT SOLUTIONS (UK) LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "07575033"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PMVN-7398-ZWXJ"
}
],
"address": {
"streetAddress": "2 Christon Road",
"locality": "Newcastle Upon Tyne",
"postalCode": "NE3 1XD",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC22"
},
"roles": [
"tenderer"
],
"details": {
"scale": "large",
"vcse": false
}
},
{
"id": "GB-COH-02559122",
"name": "AGILICO WORKPLACE TECHNOLOGY LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "02559122"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PVZG-5286-LZLV"
}
],
"address": {
"streetAddress": "C/O Harrison Clark Rickerbys Ellenborough House",
"locality": "Cheltenham",
"postalCode": "GL50 1YD",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK13"
},
"contactPoint": {
"email": "tenders@agilico.co.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.agilico.co.uk",
"scale": "large",
"vcse": false,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-COH-06969741",
"name": "HEART ACADEMIES TRUST"
},
"tender": {
"id": "ocds-h6vhtk-04fc63",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Framework for the Provision of Multifunctional Devices",
"description": "HEART are looking to appoint a single Supplier who will demonstrate technical competency, best Value for Money and to provide all requirements in relation to both new and refurbished Multifunctional Devices (MFDs), including the supply, installation, maintenance, and repairs of the machines, including any spare parts required, to HEART and other Customers on a National basis. It is anticipated that these services will be promoted and accessed by the Education Sector and to other small to medium sized Public Sector organisations but for the avoidance of doubt, is open to any Public Sector Contracting Authority. The single Supplier for this Framework must also be able to provide Digital Transformation Solutions which can work seamlessly alongside the devices, including but not limited to, Print Management Cloud Services, and Automated Invoice Processing. The Supplier must be able to offer the option to purchase, and option to lease, both new and refurbished Multifunctional Devices. The Supplier must be able to provide Consumables for the devices, and offer devices from a minimum of two different manufacturers, to ensure the Customer is provided with optionality and unbiased recommendations. The Supplier is expected to prioritise the providence of quality, sustainability, and social value in all operations.",
"status": "complete",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "30232100",
"description": "Printers and plotters"
}
],
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 168800000,
"amount": 139000000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "goods",
"aboveThreshold": true,
"participationFees": [
{
"id": "ocds-h6vhtk-04fc63",
"type": [
"win"
],
"relativeValue": {
"proportion": 0.009,
"monetaryValue": "award"
},
"description": "The Supplier will be required to pay a Supplier Management Fee, in addition to a 0.9% Volume Rebate Fee. Further information can be found within the ITT document."
}
],
"techniques": {
"hasFrameworkAgreement": true,
"frameworkAgreement": {
"method": "withReopeningCompetition",
"type": "open",
"buyerCategories": "Examples: Local Councils, Education Trusts, but for the avoidance of doubt the Framework is available for use by the entire Public Sector.",
"description": "The 0.9% Volume Rebate Fee has been chosen to remain commercially competitive, in addition to ensuring the minimum amount of funds are taken out of education.",
"maximumParticipants": 1
}
},
"submissionMethodDetails": "Please access all tender documents through the Cimple platform. The tender link is: https://cimple.uk/detail/468731",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2025-04-28T17:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2025-04-15T23:59:00+01:00"
},
"awardPeriod": {
"endDate": "2025-05-04T23:59:59+01:00"
},
"lots": [
{
"id": "1",
"status": "complete",
"value": {
"amountGross": 168800000,
"amount": 139000000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Quality",
"numbers": [
{
"number": 50,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Social",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"startDate": "2025-05-23T00:00:00+01:00",
"endDate": "2029-05-22T23:59:59+01:00"
}
}
],
"lotDetails": {
"noLotsDivisionRationale": "We are aiming for a single-supplier Framework, to optimise the strategic relationship between Customers, Suppliers and Value Match as the procurement service provider. The approach has been designed to enable Suppliers to create innovative solutions for the Education Sector while enabling the Supplier to effectively scale those solutions and obtaining a return on investment while delivering Value for Money for Customers."
},
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "012673-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/012673-2025",
"datePublished": "2025-04-03T09:23:21+01:00",
"format": "text/html"
},
{
"id": "012675-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/012675-2025",
"datePublished": "2025-04-03T09:26:54+01:00",
"format": "text/html"
}
],
"amendments": [
{
"id": "012675-2025",
"description": "Number of Suppliers limited to 1"
}
]
},
"language": "en",
"bids": {
"details": [
{
"id": "1",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02559122",
"name": "AGILICO WORKPLACE TECHNOLOGY LIMITED"
}
],
"relatedLots": [
"1"
]
},
{
"id": "2",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02711141",
"name": "DESK TOP PUBLISHING MICRO SYSTEMS LIMITED"
}
],
"relatedLots": [
"1"
]
},
{
"id": "3",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-07575033",
"name": "DOCUMENT SOLUTIONS (UK) LIMITED"
}
],
"relatedLots": [
"1"
]
}
],
"statistics": [
{
"id": "1",
"measure": "bids",
"value": 3,
"relatedLot": "1"
},
{
"id": "2",
"measure": "finalStageBids",
"value": 3,
"relatedLot": "1"
},
{
"id": "3",
"measure": "smeFinalStageBids",
"value": 1,
"relatedLot": "1"
},
{
"id": "4",
"measure": "vcseFinalStageBids",
"value": 0,
"relatedLot": "1"
}
]
},
"awards": [
{
"id": "1",
"status": "active",
"date": "2025-05-07T00:00:00+01:00",
"value": {
"amountGross": 165600000,
"amount": 138000000,
"currency": "GBP"
},
"mainProcurementCategory": "goods",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-COH-02559122",
"name": "AGILICO WORKPLACE TECHNOLOGY LIMITED"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "30232100",
"description": "Printers and plotters"
}
],
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"standstillPeriod": {
"endDate": "2025-05-29T23:59:59+01:00"
},
"contractPeriod": {
"startDate": "2025-06-03T00:00:00+01:00",
"endDate": "2029-06-02T23:59:59+01:00"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "022469-2025",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/022469-2025",
"datePublished": "2025-05-19T10:14:19+01:00",
"format": "text/html"
}
],
"assessmentSummariesDateSent": "2025-05-19T00:00:00+01:00",
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2025-06-02T23:59:59+01:00",
"status": "scheduled"
}
]
}
],
"contracts": [
{
"id": "1",
"awardID": "1",
"status": "active",
"period": {
"startDate": "2025-07-18T00:00:00+01:00",
"endDate": "2029-05-31T23:59:59+01:00"
},
"value": {
"amountGross": 165600000,
"amount": 138000000,
"currency": "GBP"
},
"aboveThreshold": true,
"dateSigned": "2025-07-18T00:00:00+01:00",
"documents": [
{
"id": "A-7609",
"documentType": "contractSigned",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-7609",
"format": "application/pdf"
},
{
"id": "072369-2025",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/072369-2025",
"datePublished": "2025-11-10T12:13:31Z",
"format": "text/html"
}
],
"agreedMetrics": [
{
"id": "1",
"title": "Number of Call Out Visits",
"description": "Call out engineer visits should be attended within 4 hours of the issue being raised"
},
{
"id": "2",
"title": "Complaints",
"description": "All complaints acknowledged within 2 hours including providing the Customer of the escalation process"
},
{
"id": "3",
"title": "Number of first-time fixes",
"description": "Fixes should be deployed at first contact"
}
]
}
]
}