Tender

Print Services

SCOTTISH WATER

This public procurement record has 1 release in its history.

Tender

07 Apr 2025 at 15:21

Summary of the contracting process

Scottish Water has initiated a tender process for the provision of managed print services encompassing multi-functional devices (MFD), office printers, plotters for selected sites, and label printing facilities for its labs. The procurement is within the computer-related equipment category (CPV: 30230000) and spans all of Scotland, including the Highlands and Islands. The tender is currently in the active stage, with the submission deadline set for 8th May 2025 at 12:00 PM BST. The estimated contract value is £1,750,000, covering the delivery and maintenance of printing devices, cloud print server capability, secure printing, and end-to-end encrypted print traffic, over a contract period of approximately six years (2160 days).

This tender represents a significant opportunity for businesses specialising in managed print services and printing device leasing, offering substantial growth potential for suppliers capable of providing comprehensive, flexible, and cost-efficient printing solutions. Companies with expertise in cloud-hosted print servers, secure printing, and maintenance services would be well-suited for this contract. The wide geographic scope and integration requirements within Scottish Water's sites, including remote locations, necessitate a provider with robust logistical and technical capabilities. Participation in this competitive tender process can enhance a business's portfolio and expand its reach within a vital public utility sector.

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Notice Title

Print Services

Notice Description

We require a managed print service for the organisation including multi-functional devices (MFD) and printers for office use, plotters at selected sites, and label printing facilities for our labs.

Lot Information

Lot 1

We require a managed print service for the organisation including multi-functional devices (MFD) and printers for office use, plotters at selected sites, and label printing facilities for our labs.



The service should include:

- Leased hardware with maintenance and support

- Supply of a range of printing devices to meet local printing requirements and volumes. Should at a minimum be able to replicate the functionality of existing printers.

- Flexibility to add/remove printers as required throughout the lifetime of the contract, including addition or removal of printer locations

- Full service package for maintenance (including pro-active maintenance/regular service) and parts with appropriate SLAs

- Provision and recycling of consumables

- Cloud print server capability

- Printing from handheld devices i.e. tablets and smart phones

- Ability to send to print queue with Secure Printing i.e. ID Badge/Code must be presented to print. (Queuing described in more detail in Section 4) - only for multifunctional printers i.e. existing Konika printers.

- MI related to printing stats by user, volume of prints, duplex. Simplex.




Scottish Water would expect the respondent to assess our current estate and print requirements and recommend a complete and cost efficient solution.



It is anticipated that the resulting framework will be pan Scotland, covering Scottish Water office and treatment plants, including Highlands and Islands. Initial numbers are approximate, and we will require flexibility to add/remove devices as the estate changes over time and to pick up sites which do not currently have a managed print service.



In addition to the above, we have the following Queuing Service Requirements:



- We require a cloud-hosted print queue service with no data centre footprint

- Printers and users may be located on the SW corporate network or on SW sites with an open internet connection

- SW users will be authenticated to Active Directory / Entra ID (formerly known as Azure AD)

- Guest users on SW open-internet connections must be allowed to use SW printers on the same network

- All print traffic must be encrypted end-to-end (print via email is not acceptable)

- SW users should be able to sponsor guest access (e.g. through an internet-facing portal) in an easy, straightforward and secure manner, without senior approvals. Guest print access should endure for a specified period (e.g. 30, 60, 90, 120, 365 days). Additional information: https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fe4f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013474-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages


CPV Codes

30230000 - Computer-related equipment

Notice Value(s)

Tender Value
£1,750,000 £1M-£10M
Lots Value
£1,750,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 202510 months ago
Submission Deadline
8 May 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SCOTTISH WATER
Contact Name
Struan MacAra
Contact Email
struan.macara@scottishwater.co.uk
Contact Phone
+44 7880460643

Buyer Location

Locality
GLASGOW
Postcode
G33 6FB
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM Scotland

Local Authority
North Lanarkshire
Electoral Ward
Stepps, Chryston and Muirhead
Westminster Constituency
Cumbernauld and Kirkintilloch

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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