Award

Haven Smartcard Solution

MERSEYTRAVEL

This public procurement record has 1 release in its history.

Award

10 Apr 2025 at 08:13

Award Notice
Summary of the contracting process

Merseytravel has completed a public procurement process for the "Haven Smartcard Solution," focusing on the procurement of software package and information systems under the goods category. The contract, related to an extension of a current agreement for a smart software licence for Haven EPOS terminals, has been awarded to Haven Systems Limited. The contract involves the integration of a new module for their proprietary software, ensuring no other suppliers could provide the required additional integration. The contract was signed on 3 April 2025, and the primary delivery is to the UKD7 region, with the procurement carried out through a limited procedure without prior publication of a call for competition.

This tender offers opportunities for businesses involved in the software development and information systems sectors, especially those with expertise in custom software development services. Although the contract was awarded without a competitive process, similar requirements in the future could benefit businesses capable of providing specialised software solutions, integration services, and proprietary technology adaptations. Large-scale companies with extensive experience in proprietary software systems would be well-positioned to engage in similar opportunities with regional or local authorities like Merseytravel.

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Notice Information

Notice Title

Haven Smartcard Solution

Notice Description

Extension to current agreement for Smart software licence. This is a proprietary license provided by Haven for Haven EPOS terminals. The license allows use of an additional module provided by Haven for integration. No other supplier would have access to Haven code or modules to be able to provide the additional integration.

Lot Information

Lot 1

Replace the 'part 11' smart card solution integrated with the Haven tills to enable smart ticketing sales in our Hubs locations.

Procurement Information

Below threshold

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05003a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014151-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72230000 - Custom software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£154,235 £100K-£500K

Notice Dates

Publication Date
10 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MERSEYTRAVEL
Contact Name
Procurement
Contact Email
tender@liverpoolcityregion-ca.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD7 Merseyside
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

HAVEN SYSTEMS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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