Award

Patient Catering Management and Electronic Meal Ordering System

THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

Award

18 Aug 2025 at 08:19

Award

05 Aug 2025 at 13:53

Tender

15 Apr 2025 at 15:36

Summary of the contracting process

The Newcastle Upon Tyne Hospitals NHS Foundation Trust has concluded the procurement process for the implementation of a Patient Catering Management and Electronic Meal Ordering System. This falls under the services category, specifically focusing on canteen and catering services as per industry classification standards. The location for this project is Newcastle Upon Tyne, UKC22 region, United Kingdom. The procurement stage is complete, with a contract awarded and active as of 19th August 2025, running until at least 18th August 2030, with potential renewals extending up to 2032. The procurement method employed was an open procedure, with the tender initially published seeking submissions until 12th May 2025.

This contract represents an opportunity for businesses in sectors such as catering and IT solutions, focusing on healthcare. Companies specialising in electronic service delivery, particularly SMEs, stand to compete effectively, as demonstrated by the award to Synbiotix Solutions Limited, a Hemel Hempstead-based SME. The contract, valued at £386,772.79 gross, involves high-quality service provision weighted 80% for quality, encouraging innovation and efficiency to enhance patient services. The open procedure invites businesses with expertise in catering and related IT services to capitalize on similar opportunities to expand their footprint in the healthcare sector.

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Notice Title

Patient Catering Management and Electronic Meal Ordering System

Notice Description

Implementation of a Patient Catering Management and Electronic Meal Ordering System

Lot Information

Lot 1

Options: 2 x 12 months

Renewal: 2 x 12 months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050383
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/049348-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

72 - IT services: consulting, software development, Internet and support


CPV Codes

55500000 - Canteen and catering services

55520000 - Catering services

55523000 - Catering services for other enterprises or other institutions

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£260,000 £100K-£500K
Lots Value
£260,000 £100K-£500K
Awards Value
£322,310 £100K-£500K
Contracts Value
£322,310 £100K-£500K

Notice Dates

Publication Date
18 Aug 20256 months ago
Submission Deadline
12 May 2025Expired
Future Notice Date
Not specified
Award Date
4 Aug 20256 months ago
Contract Period
18 Aug 2025 - 18 Aug 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
helen.potts18@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE7 7DN
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC2 Northumberland, and Tyne and Wear

Local Authority
Newcastle upon Tyne
Electoral Ward
Dene & South Gosforth
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
1
Supplier Name

SYNBIOTIX SOLUTIONS

Open Contracting Data Standard (OCDS)

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