Planning

NHS Gloucestershire Ambient AI Voice

GLOUCESTERSHIRE HEALTH AND CARE NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

PlanningUpdate

23 Apr 2025 at 13:36

Planning

22 Apr 2025 at 13:32

Summary of the contracting process

The Gloucestershire Health and Care NHS Foundation Trust is embarking on a procurement process for innovative voice-led software solutions geared towards enhancing workflow management across Primary, Secondary, and possibly Tertiary care settings. Under the guidance of the NHS England Commercial and Procurement Hub, market engagement activities are underway to assess potential supplier capabilities. This initiative is focused within the services category, particularly concerning medical software and consultancy services. Located in Gloucester, UK, the procurement is in the planning stage, with key dates including a clarification question deadline of 6th May 2025 and a submission deadline for expressions of interest on 12th May 2025. The procurement strategy is scheduled for release in early summer 2025, leading to a potential contract start date on 1st October 2025.

This procurement process presents significant opportunities for businesses equipped to deliver solutions in digital dictation, voice recognition, and Ambient AI Voice Technology. The targeted integration of these technologies into Electronic Patient Records and associated clinical workflows could be transformative. Businesses that provide comprehensive wraparound services, including template generation and staff training, will find particularly suitable opportunities. The emphasis on SMEs within the procurement plan indicates an inclusive approach for smaller enterprises to contribute and expand, potentially fostering growth through increased engagement with the NHS infrastructure. The flexible competitive procedure anticipated will allow innovative businesses to showcase their capabilities, especially those adept in driving cultural and operational changes across healthcare organisations.

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Notice Title

NHS Gloucestershire Ambient AI Voice

Notice Description

NHS England Commercial and Procurement Hub (the Hub) are supporting and managing market engagement activity on behalf of NHS Gloucestershire Healthcare Foundation Trust (GHFT) and wider NHS Gloucestershire ICB. NHS Gloucestershire partners are seeking to procure voice-led software solutions to support workflow management in Primary, Secondary and potentially tertiary care settings. The partners are seeking solutions which deliver the following: 1. Traditional digital dictation 2. Voice recognition 3. Ambient AI Voice Technology Capabilities 1 and 2 above have been historically provided to GHFT and other buying partners. The partners are particularly interested in functionality relating to Ambient AI Voice technology, with the ability to record consultations and outcomes directly into Electronic Patient Records of particular interest. The buying partners are also seeking to understand how Ambient AI solutions are able to interact with existing and new workflows. The buyers are keen to understand supplier wraparound services included within their product offering, including provision of generic templates; bespoke template generation; staff training and commitment to buyer benefit realisation strategies. NHS England Commercial and Procurement Hub (the Hub) are supporting and managing market engagement activity on behalf of NHS Gloucestershire Healthcare Foundation Trust and wider NHS Gloucestershire ICB. The market engagement activity will take the form of a Preliminary Market Engagement notice, with suppliers required to contact commercial.procurementhub@nhs.net to express interest and access the buyer's market engagement questionnaire. Information gathered as part of this Preliminary Market Engagement notice will support the development of the procurement strategy, with an intention to issue Invitation to Tender documents in early-summer 2025, dependent on the market capabilities identified via market engagement. The procurement exercise is likely to take the form of a Flexible Competitive Procedure and defined in the Procurement Act 2023. Further details on the design of the process will be shared with the market upon agreement of the procurement strategy. This process is being managed by NHS England National Commercial and Procurement Hub on behalf of the Commissioner(s).

Planning Information

NHS Commercial and Procurement Hub (the Hub), working on behalf on NHS Gloucestershire (the Buyer), are undertaking market engagement to assess potential supplier capability and capacity to deliver the following: Traditional digital dictation Voice recognition Ambient AI The Buyer is seeking to procure a transformational solution to enhance the efficiency of clinical time, providing voice-led consultations with seamless integration into various Electronic Patient Record (EPR) and other clinical software solutions. Buyer interest is particularly attuned to Ambient AI Voice technology, with the ability to record consultations and outcomes directly into Electronic Patient Records of significant interest. The buying partners are also seeking to understand how Ambient AI solutions are able to interact with existing and new workflows. The buyers are also keen to understand supplier wraparound services included within their product offering, including provision of generic templates; bespoke template generation; staff training and commitment to buyer benefit realisation strategies. The Buyer is exploring the market capabilities to develop a robust and ambitious procurement specification, with a target contract start date of 1 October 2025. Any successful supplier must be able to demonstrate safe and effective voice recognition capabilities, as well as supporting significant cultural and business change across various Buyer organisations within NHS Gloucestershire. Expressions of Interest must be made to NHS England Commercial and Procurement Hub via commercial.procurementhub@nhs.net and a supplier capability questionnaire will be issued. Responses to this questionnaire will be evaluated and the buyer may seek interviews with a selection of suppliers. Clarification questions can be raised via commercial.procurementhub@nhs.net The deadline for clarification questions is 5pm BST on 6 May 2025. The deadline for Expressions of Interest and questionnaire submissions is 5pm BST on 12 May 2025. Information gathered as part of this Preliminary Market Engagement notice will support the development of the procurement strategy, with an intention to issue Invitation to Tender documents in early-summer 2025, dependent on the market capabilities identified via market engagement. The procurement exercise is likely to take the form of a Flexible Competitive Procedure and defined in the Procurement Act 2023. Further details on the design of the process will be shared with the market upon agreement of the procurement strategy. This process is being managed by NHS England National Commercial and Procurement Hub on behalf of the Commissioner(s).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0505b3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016558-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

48180000 - Medical software package

72200000 - Software programming and consultancy services

72300000 - Data services

85121100 - General-practitioner services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
1 Jun 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2025 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GLOUCESTERSHIRE HEALTH AND CARE NHS FOUNDATION TRUST
Additional Buyers

NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Contact Name
Not specified
Contact Email
commercial.procurementhub@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
GLOUCESTER
Postcode
GL3 4AW
Post Town
Gloucester
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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