Notice Information
Notice Title
Automatic Door - Servicing, Remedial Works, and Responsive Repairs
Notice Description
For the provision of automatic door services, carrying out routine servicing, associated repairs, and responsive repairs / call outs. The Groups properties are predominately located in 5 geographical management areas in the City of Sunderland, Houghton/Hetton and Washington. This specification is to be read in conjunction with the Invitation to Tender. Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve. Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include: * Unlimited emergency call outs * Agreed guaranteed response time * 365 days a year * 24-hour cover The contract is expected to commence in September 2025 for a period of 24-months with a further 2 x 12-month options to extend.
Planning Information
Gentoo Group are looking to procure an Agreement for a automatic door contract to undertake servicing and repairs. Gentoo Group use the Genbuy portal – provided by Panacea Software as our procurement portal. To tender for any future opportunity your organisation will need to be registered on this portal. Listed below is the link to our portal: https://app.panaceasoftware.com/gentoo/default.aspx You will need to create a new account and follow the instructions. We are looking to publish the opportunity soon; therefore, I would advise you attend to this matter urgently. If you require further information, please do not hesitate to contact me. Kind regards
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-050618
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/066955-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
50 - Repair and maintenance services
-
- CPV Codes
50710000 - Repair and maintenance services of electrical and mechanical building installations
Notice Value(s)
- Tender Value
- £400,000 £100K-£500K
- Lots Value
- £400,000 £100K-£500K
- Awards Value
- £400,000 £100K-£500K
- Contracts Value
- £400,000 £100K-£500K
Notice Dates
- Publication Date
- 21 Oct 20254 months ago
- Submission Deadline
- 11 Jun 2025Expired
- Future Notice Date
- 2 May 2025Expired
- Award Date
- 17 Aug 20256 months ago
- Contract Period
- 16 Sep 2025 - 16 Sep 2027 1-2 years
- Recurrence
- 2029-05-31
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- GENTOO GROUP LIMITED
- Additional Buyers
- Contact Name
- Neil Dixon
- Contact Email
- cdpprocurement@gentoogroup.com
- Contact Phone
- Not specified
Buyer Location
- Locality
- SUNDERLAND
- Postcode
- SR3 3XR
- Post Town
- Sunderland
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC44 Sunderland
- Delivery Location
- TLC2 Northumberland, and Tyne and Wear
-
- Local Authority
- Sunderland
- Electoral Ward
- Doxford
- Westminster Constituency
- Houghton and Sunderland South
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/066955-2025
21st October 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/054238-2025
5th September 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/019417-2025
7th May 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016430-2025
23rd April 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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