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WDC - Responsive repairs and Void maintenance

Warwick District Council

This public procurement record has 3 releases in its history.

TenderCancellation

28 Aug 2026 at 16:34

UK12 - Procurement Termination Notice
Award

29 Jul 2026 at 18:49

UK6 - Contract Award Notice
Tender

24 Apr 2025 at 10:54

UK4 - Tender Notice
Summary of the contracting process

Warwick District Council procured a comprehensive responsive housing repairs and void maintenance service for its housing stock in the Warwick area. The requirement covered repairs reported by residents, repairs to empty properties and associated workstreams including damp and mould, Housing Health and Safety Rating System hazards, legal disrepair claims, building safety and statutory compliance. The work is primarily housing maintenance and building installation, including repair and maintenance of building installations and other building maintenance services. The service was intended to improve customer-focused repairs, maintain properties effectively and provide evidence of compliance with the Regulator of Social Housing’s Consumer Standards and Awaab’s Law. The council was the buying organisation and the procurement comprised one lot.

The procurement used a two-stage competitive flexible procedure under an open process, with negotiation potentially following initial tenders. Six valid final-stage bids were received, including one from an SME. Quality counted for 50%, price for 40% and corporate social responsibility for 10%. The advertised estimated value was £110 million excluding VAT (£132 million including VAT), with an intended initial five-year term from 1 April 2026 to 31 March 2031 and two possible five-year extensions, potentially ending 31 March 2041. Cardo (Central) Limited was awarded the contract on 29 July 2026 for £125 million excluding VAT (£150 million including VAT). The council subsequently abandoned the procurement because it identified record-keeping and scoring-methodology errors at the selection and best-and-final-offer stages. The contract was cancelled on 28 August 2026.

This procurement demonstrates substantial recurring demand from Warwick District Council for a single provider capable of delivering housing repairs and void maintenance at scale. A credible future competitor would need established social housing repairs and maintenance experience, responsive customer service, reliable void-property repair capability and the operational capacity to manage multiple workstreams. Relevant expertise includes damp and mould remediation, building safety, statutory compliance, Housing Health and Safety Rating System hazards and legal disrepair. Suppliers would also need robust mobilisation, scheduling, record-keeping and performance-reporting systems, with evidence that work is completed within required timescales and to agreed standards. The evaluation shows that technical quality and corporate social responsibility were important alongside price, so bidders would need strong social-value delivery and governance controls as well as competitive commercial arrangements.

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Notice Information

Notice Title

WDC - Responsive repairs and Void maintenance

Notice Description

Warwick District Council is procuring a new contract for responsive repairs and void maintenance via a competitive flexible procedure. The contract is responsive repairs reported by customers, repairs to void properties, in addition to other work streams identified in the scope of the contract. The aim is Improving services for repairs, voids, HHSRS, Damp and Mould, and Compliance are all part of the action plan agreed with the Regulator and are reflected in the term brief It is, therefore, essential for WDC to: * Ensure it can meet the Regulator for Social Housing's Consumer Standards * Ensure contracts deliver a customer-focused, efficient, and effective service * Fully comply with all statutory and compliance requirements relating to Building Safety * Provide an effective service to address Legal Disrepair claims and Housing Health and Safety Rating System Hazards * Put in place effective services to deal with Awaab's Law * Appoint suitable contractors with experience and expertise in social housing repairs and maintenance to provide an effective value-for-money service to WDC * Ensure its contracting arrangements are fit for the future and allow innovation to be optimised Key objectives for this contract are: * Mobilisation is achieved on time and to the specified requirements * Ensure WDC can meet the Regulator for Social Housing's Consumer Standards for repairing and maintaining its housing stock * Ensure that the new contract delivers customer-focused, efficient, and effective repairs, maintenance, and voids maintenance service * Customer Satisfaction is met to an agreed standard * Ensure this arrangement assists the Council to fully comply with all statutory and compliance requirements relating to Building Safety * Provides a dedicated, targeted, and effective service to address Legal Disrepair claims and Housing Health and Safety Rating System Hazards * Provides a highly effective service to deal with Damp and Mould cases in line with Awaab's Law * Ensure the arrangement is fit for the future and allows innovation to be optimised * Ensuring the contracted specification is delivered to the required standards * Void repairs are not marginalised * All workstreams are delivered within the agreed timescales specified in the Term Brief * Ensure comprehensive documentation and record keeping and provide key evidence to demonstrate compliance to the regulator Contract value is approximately PS110 million (including extensions and future workstreams). Contract length is 15 years (5+5+5).

Lot Information

Lot LOT-0001

Renewal: 5 years plus 5 years. First period ending 31/03/2036, second extension period ending 31/03/2041

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0506cd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082352-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services

CPV Codes

45210000 - Building construction work

45300000 - Building installation work

50700000 - Repair and maintenance services of building installations

50800000 - Miscellaneous repair and maintenance services

Notice Value(s)

Tender Value
£110,000,000 £100M-£1B
Lots Value
£110,000,000 £100M-£1B
Awards Value
£125,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
28 Aug 20261 weeks ago
Submission Deadline
3 Jun 2025Expired
Future Notice Date
Not specified
Award Date
29 Jul 20261 months ago
Contract Period
1 Dec 2026 - 30 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Cancelled

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Warwick District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEAMINGTON SPA
Postcode
CV32 4AT
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG13 Warwickshire CC
Local Authority
Warwick
Electoral Ward
Leamington Clarendon
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

Jefferies Contractors Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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