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WDC - Responsive repairs and Void maintenance

Warwick District Council

This public procurement record has 2 releases in its history.

Award

29 Jul 2026 at 18:49

UK6 - Contract Award Notice
Tender

24 Apr 2025 at 10:54

UK4 - Tender Notice
Summary of the contracting process

Warwick District Council procured a single works contract for responsive repairs and void property maintenance across its housing stock in the Warwick district. The requirement covers repairs reported by residents, repairs and maintenance to empty properties, building installation work, and related repair and maintenance services. It also includes workstreams for building safety and statutory compliance, legal disrepair claims, Housing Health and Safety Rating System hazards, damp and mould, and requirements associated with Awaab’s Law. The service is intended to improve repair and void maintenance outcomes, meet the Regulator of Social Housing’s Consumer Standards, support customer satisfaction, and provide comprehensive records and evidence of compliance. The arrangement is designed to support efficient, effective and future-focused delivery of all specified workstreams.

The procurement is complete and was awarded to CARDO (CENTRAL) LIMITED on 29 July 2026. It used a two-stage competitive flexible procedure, with shortlisted suppliers invited to tender and possible negotiation after initial tenders. Six valid final-stage bids were received. The estimated procurement value was £110 million excluding VAT and £132 million including VAT. The award value was £125 million excluding VAT and £150 million including VAT. The contract is due to run from 1 December 2026 to 30 November 2031, with two potential five-year extensions by mutual agreement, giving a maximum end date of 30 November 2041. Evaluation was based on quality at 50%, price at 40% and corporate social responsibility at 10%.

This award indicates substantial, long-term demand from Warwick District Council for an integrated social housing repairs and maintenance provider. A credible competitor for a future requirement would need proven experience delivering responsive repairs, void property works and building installation services at housing-stock scale, with reliable mobilisation and the capacity to meet agreed response and completion times. Strong capability in building safety, statutory compliance, damp and mould, legal disrepair and Housing Health and Safety Rating System hazards would be important, alongside systems for handling customer contact, satisfaction, records and audit evidence. Suppliers should be able to demonstrate compliance-focused service management, effective documentation for regulatory assurance, value-for-money delivery, innovation and a credible approach to corporate social responsibility.

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Notice Information

Notice Title

WDC - Responsive repairs and Void maintenance

Notice Description

Warwick District Council is procuring a new contract for responsive repairs and void maintenance via a competitive flexible procedure. The contract is responsive repairs reported by customers, repairs to void properties, in addition to other work streams identified in the scope of the contract. The aim is Improving services for repairs, voids, HHSRS, Damp and Mould, and Compliance are all part of the action plan agreed with the Regulator and are reflected in the term brief It is, therefore, essential for WDC to: * Ensure it can meet the Regulator for Social Housing's Consumer Standards * Ensure contracts deliver a customer-focused, efficient, and effective service * Fully comply with all statutory and compliance requirements relating to Building Safety * Provide an effective service to address Legal Disrepair claims and Housing Health and Safety Rating System Hazards * Put in place effective services to deal with Awaab's Law * Appoint suitable contractors with experience and expertise in social housing repairs and maintenance to provide an effective value-for-money service to WDC * Ensure its contracting arrangements are fit for the future and allow innovation to be optimised Key objectives for this contract are: * Mobilisation is achieved on time and to the specified requirements * Ensure WDC can meet the Regulator for Social Housing's Consumer Standards for repairing and maintaining its housing stock * Ensure that the new contract delivers customer-focused, efficient, and effective repairs, maintenance, and voids maintenance service * Customer Satisfaction is met to an agreed standard * Ensure this arrangement assists the Council to fully comply with all statutory and compliance requirements relating to Building Safety * Provides a dedicated, targeted, and effective service to address Legal Disrepair claims and Housing Health and Safety Rating System Hazards * Provides a highly effective service to deal with Damp and Mould cases in line with Awaab's Law * Ensure the arrangement is fit for the future and allows innovation to be optimised * Ensuring the contracted specification is delivered to the required standards * Void repairs are not marginalised * All workstreams are delivered within the agreed timescales specified in the Term Brief * Ensure comprehensive documentation and record keeping and provide key evidence to demonstrate compliance to the regulator Contract value is approximately PS110 million (including extensions and future workstreams). Contract length is 15 years (5+5+5).

Lot Information

Lot LOT-0001

Renewal: 5 years plus 5 years. First period ending 31/03/2036, second extension period ending 31/03/2041

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0506cd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071937-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services

CPV Codes

45210000 - Building construction work

45300000 - Building installation work

50700000 - Repair and maintenance services of building installations

50800000 - Miscellaneous repair and maintenance services

Notice Value(s)

Tender Value
£110,000,000 £100M-£1B
Lots Value
£110,000,000 £100M-£1B
Awards Value
£125,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20264 weeks ago
Submission Deadline
3 Jun 2025Expired
Future Notice Date
Not specified
Award Date
29 Jul 20264 weeks ago
Contract Period
1 Dec 2026 - 30 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Warwick District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEAMINGTON SPA
Postcode
CV32 4AT
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG13 Warwickshire CC
Local Authority
Warwick
Electoral Ward
Leamington Clarendon
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

CARDO (CENTRAL) LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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