Notice Information
Notice Title
Retail Concession - Main Foyer, Guy's Hospital
Notice Description
Guy's and St Thomas' NHS Foundation Trust ("the Authority") is inviting tenders for a new retail concession to operate within the main foyer of Guy's Hospital, London. The successful provider will be awarded the right to design, invest in, and operate a commercially sustainable and patient-friendly retail solution, enhancing experience for patients, staff, and visitors while delivering financial return and social value. This is a concession contract as defined under the Procurement Act 2023. The procurement is being run as an open process and is open to all qualifying suppliers.
Planning Information
As part of the preparatory work for the forthcoming procurement of a retail services concession at Guy’s Hospital, the Trust undertook a structured market engagement process in April 2025 in accordance with the Procurement Act 2023. The purpose of this engagement was to assess market appetite, gather supplier feedback, test key assumptions within the draft service model, and ensure that the procurement was accessible, proportionate, and capable of attracting high-quality proposals from a diverse range of providers. The Trust (supported by its procurement advisors, Neller Davies) held preliminary engagement sessions with at least five organisations representing a cross-section of the UK food and non-food retail sectors. These included: 1. A high street coffee chain operator 2. A regional convenience retailer 3. A hospital-based SME café provider 4. A national concession catering operator 5. A social enterprise with experience in NHS retailing Each session included a walk-through of the draft RFP and service expectations, and gave providers an opportunity to comment on the following: • Commercial viability of a turnover rent plus MGR model. • Appetite for capital investment with a 10-year concession (and break at year 5). • Interest in occupying the Guy’s Hospital reception space under a single-operator model. • Ability to deliver 24/7 service through blended staffed and automated formats. • Fit with social value and sustainability ambitions, including local sourcing. • Interest in participating in the formal procurement. Additionally, an open Market Engagement Briefing was held online to allow other interested suppliers to register their interest and access early draft documentation. Providers were encouraged to express preferences for individual outlet types and to raise any concerns regarding operational constraints, risk-sharing, or TUPE.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-050a1e
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/018271-2025
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
55 - Hotel, restaurant and retail trade services
-
- CPV Codes
55300000 - Restaurant and food-serving services
55330000 - Cafeteria services
55900000 - Retail trade services
Notice Value(s)
- Tender Value
- £8,000,000 £1M-£10M
- Lots Value
- £8,000,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 May 20259 months ago
- Submission Deadline
- 16 Jun 2025Expired
- Future Notice Date
- 30 Apr 2025Expired
- Award Date
- Not specified
- Contract Period
- 31 Aug 2025 - 31 Aug 2035 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- GUY'S AND ST THOMAS' NHS FOUNDATION TRUST
- Contact Name
- Not specified
- Contact Email
- nana.sarfo-tawiah@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 9RT
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI44 Lewisham and Southwark
- Delivery Location
- TLI45 Lambeth
-
- Local Authority
- Southwark
- Electoral Ward
- London Bridge & West Bermondsey
- Westminster Constituency
- Bermondsey and Old Southwark
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/018271-2025
1st May 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/017967-2025
30th April 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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