Soft Facilities Management (FM) Services

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-050f0a-2025-06-10T09:37:19+01:00",
    "date": "2025-06-10T09:37:19+01:00",
    "ocid": "ocds-h6vhtk-050f0a",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-03007939",
            "name": "THE CHILTERN RAILWAY COMPANY LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03007939"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PNPV-7838-DRMN"
                }
            ],
            "address": {
                "streetAddress": "1 Admiral Way",
                "locality": "Sunderland",
                "postalCode": "SR3 3XP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC23"
            },
            "contactPoint": {
                "name": "Iain Alexander",
                "email": "iain.alexander@chilternrailways.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "privateUtility",
                        "description": "Private utility"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-03007939",
        "name": "THE CHILTERN RAILWAY COMPANY LIMITED"
    },
    "tender": {
        "id": "ocds-h6vhtk-050f0a",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Soft Facilities Management (FM) Services",
        "description": "Procurement of Soft Facilities Management (FM) Services to include daily cleaning of railway stations, depots and offices, and periodic deep cleans at stations and depots, waste removal, and pest control across the Chiltern Railway network, including East West Railway.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "45452000",
                        "description": "Exterior cleaning work for buildings"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90900000",
                        "description": "Cleaning and sanitation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 13458171,
            "amount": 11215142,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Chiltern Railways will shortlist suitably qualified suppliers off the dynamic market 'RISQS' using Product Code H.G.2.1 Contract Cleaning Services (Office, Station & Depot) who will be invited to tender using Chilterns e-Sourcing portal Market Dojo. The tender award criteria will be based on a combination of Price (30%), based on a schedule of rates/activities, Best and Final Offers, and Quality (70%), based on experience and ability to perform the services. Chiltern Railways is seeking to appoint a single supplier."
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "utilities"
        ],
        "aboveThreshold": true,
        "submissionMethodDetails": "Chiltern will use their eSourcing portal called Market Dojo https://marketdojo.com/ and invite RISQS approved short listed suppliers to tender.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-07-15T23:59:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-09-01T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 13458171,
                    "amount": 11215142,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "This will look at experience and technical ability to deliver the services within a working railway environment as well as having ISO9001, 14001, 45001 (or equivalent) or working towards before the contract starts.",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "The Client shall be entitled to terminate the Contract in full by giving not less than 3 months written notice to the Contractor without incurring any liability to the Supplier other than to pay for Services already performed at the time of termination. TUPE applies and any transfer of staff will be dealt with in accordance with TUPE. The Supplier shall have or demonstrate they can obtain the following insurances with a reputable insurer: employer's liability insurance or similar insurance(s) in the amount of at least PS10,000,000 for any one occurrence or the amount required by Applicable Law, whichever is higher; public liability insurance in the amount of at least PS10,000,000 for any one occurrence; product liability insurance in the amount of at least PS1,000,000 for any one occurrence; and professional indemnity insurance in the amount of at least PS1,000,000 for any one occurrence."
                        },
                        {
                            "type": "technical",
                            "description": "Due to the environment Sentinel - PTS (Personal Track Safety) is required. The Supplier shall pay no less than the Real Living Wage. The Supplier shall be a Recognised Service Provider and work to the parameters set by the Living Wage Foundation. The Supplier shall comply with the following policies of the Purchaser: * Drugs and Alcohol Policy. * Anti-Tax Evasion Policy. * Tax Policy. * Anti - Fraud Policy. * Equality, Diversity and Inclusion Policy. * Anti Bribery Policy. * Health, Safety, Environment and Crime Policy. * Code of Conduct for Business Partners. * Social Media Policy. * Acceptable Use Policy (IS). * Responsible Procurement Policy."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2025-09-01T00:00:00+01:00",
                    "endDate": "2028-09-01T23:59:59+01:00",
                    "maxExtentDate": "2030-09-01T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extensions will be granted dependent on meeting service level criteria and performance."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "019810-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/019810-2025",
                "datePublished": "2025-05-08T15:48:01+01:00",
                "format": "text/html"
            },
            {
                "id": "020093-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/020093-2025",
                "datePublished": "2025-05-09T14:05:40+01:00",
                "format": "text/html"
            },
            {
                "id": "031132-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/031132-2025",
                "datePublished": "2025-06-10T09:37:19+01:00",
                "format": "text/html"
            }
        ],
        "amendments": [
            {
                "id": "020093-2025",
                "description": "Locations of services revised."
            },
            {
                "id": "031132-2025",
                "description": "Contract dates (estimated)"
            }
        ]
    },
    "relatedProcesses": [
        {
            "id": "framework",
            "relationship": [
                "framework"
            ],
            "scheme": "ocid",
            "identifier": "ocds-h6vhtk-04e7db",
            "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04e7db"
        }
    ],
    "language": "en"
}