Award

Break Fix Support 3

MINISTRY OF DEFENCE

This public procurement record has 1 release in its history.

Award

12 May 2025 at 08:17

Award Notice
Summary of the contracting process

The Ministry of Defence has completed the procurement process titled "Break Fix Support 3," focusing on IT services, including consulting, software development, Internet, and support, to maintain the Typhoon Engineering Support Sub-system (ESS). The contract was awarded to Fujitsu Services Limited, as of 9th May 2025, reflecting a strategic decision based on their unique capability and prior authorization by BAE Systems, the System Design Authority (SDA). The procurement followed a limited negotiated method without publication of a contract notice, due to the absence of competition for technical reasons. The contract covers a large-scale operation across the UK, underscoring the critical role of Fujitsu in ensuring continuity and airworthiness of the platform.

This procurement presents an opportunity primarily for businesses that specialize in IT support for defence systems, offering them potential future involvement as subcontractors under Fujitsu Services Limited or similar projects. Companies skilled in managing large-scale IT infrastructure, with experience in defence equipment, would find opportunities for growth. Given the critical safety and airworthiness requirements, firms with expertise in OEM certified updates and technical support stand to benefit as these projects often necessitate collaboration with a primary supplier like Fujitsu, who possesses the necessary certifications and approvals by defence authorities.

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Notice Information

Notice Title

Break Fix Support 3

Notice Description

Provision of an enhanced Break/Fix Support Solution for the provision of software, hardware and warranty support for the Typhoon Engineering Support Sub-system (ESS).

Lot Information

Lot 1

Enhanced Break/Fix Support Solution for the provision of software, hardware and warranty support for the Typhoon Engineering Support Sub-system (ESS)

Options: Two 12 month options for additional Hardware Break/Fix Support for all ESS hardware including onsite technical support.

Procurement Information

(1) BAE Systems (BAES), as the System Design Authority (SDA), determines the type and specification of the hardware and software required. Fujitsu Services Limited are the only supplier authorised by BAES to supply SDA-approved equipment, spares support, and to provide OEM certified firmware updates to the installed ESS Hardware. All of this assures the validity of the design and use criteria detailed in the Declaration of Design and Performance (DDP) which covers the safety and airworthiness of the product and therefore the platform. (2) Due to the critical nature of ESS within the Typhoon Operation as a Safety and Airworthiness system, it is not possible to utilise differing equipment as this would invalidate the DDP therefore presenting intolerable potential Safety, Airworthiness and Security risks. (3) Fujitsu Services Limited are the Manufacturer and Supplier of the hardware used at UK Main Operating Bases and, therefore, are the only supplier with the required Subject Matter Experts able to sustain the integrity of the systems. (4) Fujitsu Services Limited are also the only supplier who have demonstrated to BAES (as the SDA) that they employ sufficiently experienced and knowledgeable personnel whom possess the specific expertise required to support and operate the equipment and understand the Military Air Environment (thus provide airworthiness assurance). Fujitsu Services Limited is the only supplier BAES has authorised to supply SDA-approved equipment and spares support. To ensure the continued airworthiness of the platform, any alternative supplier of personnel would be subject to the same approval process by the Design Approved Organisation Scheme (DAOS). As Fujitsu are the only supplier with the experience and knowledge of the hardware, firmware and software being supplied, a change of personnel supplier would present intolerable potential Safety and Airworthiness and Security risks, invalidating the DDP, and likely creating a capability gap between the extant contract and its future replacement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051069
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020294-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 May 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF DEFENCE
Contact Name
Matthew Heath
Contact Email
matthew.heath114@mod.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS34 8JH
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified
Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

FUJITSU SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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