Tender

CPH141 Cash Counter Payment Service to Residents Across Derbyshire

DERBYSHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

TenderCancellation

20 Aug 2025 at 10:50

Tender

03 Jun 2025 at 10:45

Planning

14 May 2025 at 07:48

Summary of the contracting process

Derbyshire County Council is overseeing a procurement process for a "CPH141 Cash Counter Payment Service to Residents Across Derbyshire". The initiative falls under the category of banking and investment services, specifically aiming to provide a cash counter service for Derbyshire residents (excluding those in Derby City) to cash vouchers in-person at various provider premises across the county and surrounding borders. Although the tender entered a cancellation stage on 20th August 2025 due to no compliant bids, the procurement was initially carried out through a competitive flexible procedure which allowed for a single submission stage and a multi-stage evaluation process. Additionally, the tender notice was first published on 3rd June 2025 with submissions closing on 4th July 2025. The procurement was set to cover a significant contract period, starting from 1st April 2026 to 31st March 2028, with potential extensions. The maximum potential contract period could extend up to 2034.

This procurement opportunity could be a substantial prospect for businesses in the banking and financial services sector, particularly those capable of setting up local premises across the region or managing electronic voucher systems. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations were encouraged to participate, showing a strategic alignment with smaller, agile providers willing to negotiate terms and adjust to changing demands. The contract's structured potential extensions and flexibility in service delivery suggest sustained long-term growth opportunities, including the possibility to introduce additional services like supermarket vouchers. This tender focuses on supporting the Derbyshire Discretionary Fund and other council-authorised initiatives, indicating openings here for businesses that can offer innovative financial solutions adaptable to government policies and directives.

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Notice Title

CPH141 Cash Counter Payment Service to Residents Across Derbyshire

Notice Description

Derbyshire County Council is seeking a single Provider to deliver a physical Cash Counter Payment Service for Derbyshire residents (excluding Derby City Residents) to cash a voucher, in person, on presentation at the Provider's premises across the county of Derbyshire and, surrounding borders, to support the delivery of the Derbyshire Discretionary Fund and other Council authorised payment initiatives. The Council requires the Provider to issue to the Council vouchers/voucher codes which can then be given to residents who can cash the voucher at the Provider's premises. In addition, the Council may instruct the Provider to issues vouchers to residents either by text, email or letter as specified by the Council. These vouchers are also cashed at the Provider's premises. The delivery model must be for a Cash Counter Payment Service to exchange vouchers issued by the Council or the provider for cash in accordance with the Derbyshire Discretionary Fund award policy and other funds the government and Councils authorised payment initiatives.

Lot Information

Lot 1

Options: The Council may require to add additional funding and initiatives to this service for the Provider to administer, where new requirements are identified by the UK Government and or the Council throughout the duration of the contract. In response to future increases / changes to volumes and payments to Derbyshire residents the Council may require to add additional funding. Whilst the current delivery model is a voucher award cash scheme, the Council may require other payment schemes should there be changes to the Derbyshire Discretionary Fund policy, or other funds the government or Council administers. These could be supermarket vouchers or other alternative payment schemes.

Renewal: Option to extend for up to a further 6 years, to be taken as 6 x 12 Month or 3 x 24 Month periods at the Councils sole discretion. The total contract term will be up to a maximum period of 8 years (please see the Councils Tender documentation for further detail).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05128e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050114-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
£37,755,568 £10M-£100M
Lots Value
£37,755,568 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20256 months ago
Submission Deadline
4 Jul 2025Expired
Future Notice Date
15 Jun 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
2033-02-20

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DERBYSHIRE COUNTY COUNCIL
Additional Buyers

MISSING

Contact Name
Not specified
Contact Email
countyprocurementcompliance.team@derbyshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MATLOCK
Postcode
DE4 3AG
Post Town
Derby
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF13 South and West Derbyshire
Delivery Location
TLF East Midlands (England), TLF1 Derbyshire and Nottinghamshire

Local Authority
Derbyshire Dales
Electoral Ward
Matlock West
Westminster Constituency
Derbyshire Dales

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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