Notice Information
Notice Title
Service and support Agreement covering CCTV, Automatic Passenger Counting, Media screens and Single Point Sign On
Notice Description
The original contract covered AD Comms supplying the hardware for the CCTV, Automatic Passenger Counting, Media screens and Single Point Sign On. The hardware fitted across the 260 units is specific to the OEM. While NTL will still need to maintain and replace aspects of the hardware, the largest proportion of ongoing costs with the supplier is for the back-office and hosting support, which is bespoke to the OEM due to intellectual property rights (IPR). This extension to the original agreement is in place to ensure operationality and cyber security provisions remain protected as as AD Comms provide the backoffice support and software systems for these system to remain in place.
Procurement Information
The hardware fitted across the 260 units is specific to the OEM. While NTL will still need to maintain and replace aspects of the hardware, the largest proportion of ongoing costs with the supplier is for the back-office and hosting support, which is bespoke to the OEM due to intellectual property rights (IPR). Northern does not have the ability to replace hardware across 260+ trains due to the cost and disruption to passenger service, noting that the original fitment plan took 5 years from start to present day, and some trains are still not yet completed particularly noting that NTL is underway with a new trains procurement which will see these assets being removed from service at some point beyond 2030.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0512d8
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/021803-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £7,350,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 May 20259 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 14 May 20259 months ago
- Contract Period
- 29 May 2025 - 31 Mar 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHERN TRAINS LIMITED
- Contact Name
- Not specified
- Contact Email
- procurement@northernrailway.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- YORK
- Postcode
- YO1 6JT
- Post Town
- York
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE2 North Yorkshire
- Small Region (ITL 3)
- TLE21 York
- Delivery Location
- Not specified
-
- Local Authority
- York
- Electoral Ward
- Micklegate
- Westminster Constituency
- York Central
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/021803-2025
15th May 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/021175-2025
14th May 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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