Award

Resource Augmentation - Student Engagement Product Group (SEPG)

COVENTRY UNIVERSITY

This public procurement record has 2 releases in its history.

Award

15 May 2025 at 13:34

Award

14 May 2025 at 13:28

Summary of the contracting process

Coventry University, located in Coventry, United Kingdom, has completed the procurement process for the "Resource Augmentation - Student Engagement Product Group (SEPG)" contract, focusing on IT services, including consulting, software development, Internet, and support. The procurement method utilised was a direct award to ValueLabs (UK) Ltd, a large-scale IT service provider known for consistent resource provision over previous years. This contract spans from 28 May 2025 to 23 February 2028, with the possibility of a one-year extension, addressing a critical need for skilled support in digital initiatives related to Student Engagement and Integration Services across several university applications. The procurement stage is complete, with a pending award dated 14 May 2025, and the standstill period ending on 27 May 2025 at 23:59. The total value of the award is GBP 3,761,784.

This tender offers substantial opportunities for businesses specialising in IT services, particularly those with expertise in consulting, software development, and digital integration. The direct award to ValueLabs underscores the demand for companies capable of managing large-scale projects that require specific technical knowledge and stability in service provision. Businesses in this sector can leverage the university's focus on digital initiative development and integration, making Coventry University a potential client for technology solutions aimed at enhancing student and staff applications. IT service providers with a track record in delivering consistent support and development, especially in educational environments, stand to benefit significantly and could position themselves as partners for future similar engagements.

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Notice Title

Resource Augmentation - Student Engagement Product Group (SEPG)

Notice Description

Contractors working in the development and support of Digital initiatives including Student Engagement, People Team Product Group and Integration Services. Our requirement for a Direct Award to Value Labs centres around the skills and knowledge they provide in terms of our tech stack, infrastructure, ways of working, standards and business needs. Value Labs have been providing consistent development and test resource to us for over 5 years across our Product Groups including Student Journey, HR and Legacy. This resource is integral to the day-to-day management and continuity of applications used by both Staff and Students alike, as well as the integrations that connect with downstream systems. Such applications include Student Admissions, Student Enrolment, Teaching and Learning, Student Accommodation, Timetabling, Attendance Monitoring and Confirmation and Clearing. Introducing another supplier at this stage could potentially risk these applications being compromised.

Procurement Information

Our requirement for a Direct Award to Value Labs centres around the skills and knowledge they provide in terms of our tech stack, infrastructure, ways of working, standards and business needs, combined with competitive rates (mainly offshore). Value Labs have been providing consistent development and test resource to us for over 5 years across our Product Groups including Student Journey, HR and Legacy. This resource is integral to the day to day management and continuity of applications used by both Staff and Students alike, as well as the integrations that connect with downstream systems. Such applications include Student Admissions, Student Enrolment, Teaching and Learning, Student Accommodation, Timetabling, Attendance Monitoring and Confirmation and Clearing. Introducing another supplier at this stage could potentially risk these applications being compromised.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05133f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021797-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£3,761,784 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 May 20259 months ago
Contract Period
27 May 2025 - 23 Feb 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Not specified
Contact Email
procurement@coventry.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

VALUELABS (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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