Award

Provision of User Satisfaction Surveys

THE POLICE AND CRIME COMMISSIONER FOR SURREY

This public procurement record has 1 release in its history.

Award

19 May 2025 at 10:24

Award Notice
Summary of the contracting process

The Police and Crime Commissioner for Surrey has completed the procurement process for the provision of User Satisfaction Surveys under the CCS Research and Insights DPS RM6126. This contract, dated 19 May 2025, falls under the category of market and economic research, polling, and statistics, specifically within the services sector. The procurement method used was limited, awarding the contract without prior publication due to its scope falling outside the directive applications. Located in Guildford, Surrey, the initiative aims to consult with victims of crime to gather data improving local police services. Although the bidding stage is concluded with a single bid received, future opportunities might allow for extensions lasting up to another 24 months. The awarded contract is valued at £269,378, and it has been signed on 11 March 2025.

This procurement offers significant opportunities for businesses specialising in research services, specifically those with expertise in conducting surveys and analysing social data. Large-scale firms like Opinion Research Services Ltd, the awarded supplier based in Swansea, could leverage this contract to expand their influence and capacity, particularly in enhancing police service efficiency. Businesses skilled in offering quality and social value in research endeavours can thrive in such competitions, positioning themselves as integral contributors to public service improvements in regional programmes across the UKJ region. The focus on quality and social value, alongside competitive pricing, provides a fertile ground for creative research and strategic market expansion within public sector collaborations.

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Notice Information

Notice Title

Provision of User Satisfaction Surveys

Notice Description

The delivery of a surveys to consult with victims of crime and gather useful data to help monitor and improve the services of Surrey Police.

Lot Information

Lot 1

Further competition run under CCS Research and Insights DPS RM6126.

Options: 2 x 12 month extensions available within the call-off order form.

Procurement Information

Further competition conducted under the CCS Research and Insights DPS

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0516ac
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022526-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79300000 - Market and economic research; polling and statistics

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£269,378 £100K-£500K

Notice Dates

Publication Date
19 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Mar 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR SURREY
Contact Name
Jenna Spink
Contact Email
jointprocurementservice@surrey.police.uk
Contact Phone
Not specified

Buyer Location

Locality
GUILDFORD
Postcode
GU3 1YJ
Post Town
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ South East (England)
Local Authority
Guildford
Electoral Ward
Stoke
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

OPINION RESEARCH SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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