Planning

NHS Login Verification and Identity Checks

NHS ENGLAND

This public procurement record has 4 releases in its history.

PlanningUpdate

15 Jul 2025 at 15:59

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

07 Jul 2025 at 14:05

UK2 - Preliminary Market Engagement Notice
Planning

25 Jun 2025 at 14:58

UK2 - Preliminary Market Engagement Notice
Planning

20 May 2025 at 12:58

UK1 - Pipeline Notice
Summary of the contracting process

NHS England is conducting a procurement process titled "NHS Login Verification and Identity Checks" in the industry category of IT services and software packages. The process involves the consolidation of current verification and identity check contracts. Located in London, the procurement is at the planning stage, and suppliers have been invited to participate in a preliminary market engagement exercise. The deadline for responses has been set for 25th July 2025, following an engagement document release on 15th July 2025. This contract is valued at £16.5 million and is planned to start on 1st October 2026, with a completion date of 30th September 2030. The procurement is to be conducted through an open-procedure, targeting service providers who can enhance the NHS Login system for secure user verification and authentication.

This tender represents a significant opportunity for businesses specialising in IT consulting, software development, and identity solutions to expand their influence in the public sector, particularly in the health and social care industries. The contract’s focus on streamlining digital service access through robust verification creates potential for innovative SMEs to offer scalable solutions that can enhance the NHS's digital infrastructure. With the suitability for SMEs clearly indicated, this procurement exercise could foster growth for smaller companies looking to establish or strengthen their foothold within public contracts.

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Notice Information

Notice Title

NHS Login Verification and Identity Checks

Notice Description

This Pre-Procurement Exercise is being run to support the consolidation of the existing verification and identity check contracts to be procured through an open-procedure. The objective of NHS login is to simplify the adoption of digital tools and services that require secure verification and authentication, by providing a simple, consistent, and trusted mechanism for users to access digital services in health and social care. NHS login ensures users are correctly matched to their NHS record (via NHS number or appropriate record identifier) so they can gain access to the service they require. Users require identity verification to an assurance level that is appropriate to the service they are trying to access. A full description of the requirements for the ID Verification Service and Liveness and Likeness Service can be access in the Request for Information Documents, linked to this Notice.

Planning Information

Suppliers interested in this opportunity are requested to complete two RFI documents related to the Identification Verification Service and Liveness and Likeness Service supporting NHS Login. Clarification questions and responses must be submitted via the NHS England's e-Tendering portal, Atamis. The preliminary market engagement documents and questionnaire can be found on Atamis by searching for "C357296 RFI - ID Verification Solution". To register on the NHS England's e-Tendering portal and to access this opportunity, please go to https://health-family.force.com/s/Welcome. You can then search for the opportunity and access any further information. The deadline for submitting questions relating to this RFI will be 18:00 BST 15th July 2025. This preliminary market engagement exercise is due for return by 18:00 BST 25th July 2025.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0518d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040179-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£16,500,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
10 Nov 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
NHS England DDaT Procurement Team
Contact Email
england.commercialqueries@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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