Notice Information
Notice Title
Out of Hours Telephony Services
Notice Description
Wales & West Housing Group have entered into a contract with a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.
Lot Information
Lot 1
Renewal: Option to extend for a further 2 x 12 month periods subject to satisfactory contract delivery.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0519a6
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/050928-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Below threshold - open competition
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79510000 - Telephone-answering services
Notice Value(s)
- Tender Value
- £80,000 Under £100K
- Lots Value
- £80,000 Under £100K
- Awards Value
- Not specified
- Contracts Value
- £81,600 Under £100K
Notice Dates
- Publication Date
- 22 Aug 20256 months ago
- Submission Deadline
- 20 Jun 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 18 Aug 20256 months ago
- Contract Period
- 21 Aug 2025 - 31 Jul 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WALES AND WEST HOUSING ASSOCIATION LTD
- Contact Name
- Not specified
- Contact Email
- procurement@wwha.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- CARDIFF
- Postcode
- CF14 5DU
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL52 Cardiff and Vale of Glamorgan
- Delivery Location
- TLL Wales
-
- Local Authority
- Cardiff
- Electoral Ward
- Llanishen
- Westminster Constituency
- Cardiff North
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/050928-2025
22nd August 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/023532-2025
21st May 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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