Notice Information
Notice Title
Social Media Management Software
Notice Description
A platform that manages digital conversations. From Marketing, to Customer Service and Live Chat to manage and measure the digital customer experience.
Lot Information
Lot 1
A platform that manages digital conversations. From Marketing, to Customer Service and Live Chat to manage and measure the digital customer experience.
Options: 12 month extension available
Procurement Information
G Cloud 14 used.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-051c22
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/024337-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48517000 - IT software package
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £45,000 Under £100K
Notice Dates
- Publication Date
- 21 May 20259 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 27 Mar 202511 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BOROUGH OF TELFORD & WREKIN
- Contact Name
- Rachel Perry
- Contact Email
- rachel.perry@telford.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- TELFORD, SHROPSHIRE
- Postcode
- TF3 4JA
- Post Town
- Telford
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG2 Shropshire and Staffordshire
- Small Region (ITL 3)
- TLG21 Telford and Wrekin
- Delivery Location
- TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
-
- Local Authority
- Telford and Wrekin
- Electoral Ward
- Malinslee & Dawley Bank
- Westminster Constituency
- Telford
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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