Planning

Cloud Infrastructure and call centre software services

FLAGSHIP HOUSING LIMITED

This public procurement record has 1 release in its history.

Planning

22 May 2025 at 09:05

Summary of the contracting process

The contracting process initiated by Flagship Housing Limited involves procuring cloud infrastructure and call centre software services, focusing on IT services including consulting, software development, internet, and support. As a public authority entity, Flagship Housing Limited is planning this procurement under the public authority - sub-central government classification. The tender, valued at £4,000,000 gross, is planned to commence on 16th November 2025 and is set to last until 15th November 2028, with the possibility of renewal. Located in Norwich, UK, the main procurement category is services and pertains to operations across the Bromford Flagship area. Essential dates include the future notice date on 30th July 2025, indicating the progression to the tender stage is forthcoming.

This tender presents a valuable opportunity for companies specialising in IT services, particularly those with capabilities in cloud infrastructure and telephony solutions, to engage with a significant public authority client. With the substantial contract value and potential for extension, businesses focusing on software consultation, development, and support are well-positioned to benefit from this procurement. This opportunity is ideal for firms aiming to expand their market presence within public sector contracts and leverage their expertise to support and enhance cloud and telephony infrastructures for a well-established housing group.

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Notice Title

Cloud Infrastructure and call centre software services

Notice Description

Cloud Infrastructure Solution and call centre telephony software services. Note the estimated value indicated is for the initial envisaged three year contract term and includes for services across the whole of Bromford Flagship operations. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=950389645

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051cbf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024519-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,333,333 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
30 Jul 2025Expired
Award Date
Not specified
Contract Period
16 Nov 2025 - 15 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FLAGSHIP HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 1PD
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Thorpe Hamlet
Westminster Constituency
Norwich South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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