Notice Information
Notice Title
Primary Care Support Services
Notice Description
NHS England are conducting pre-market engagement for Primary Care Support Services: Records Management, Logistics and Supplies The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England aims to ensure more effective and efficient procurement processes and intends to engage early and widely with the market to allow opportunities to shape its requirements. The initial aim of the pre-tender market engagement is to make interested parties aware of upcoming tenders for Primary Care Support Services: * Service two: Records Management, Logistics and Supplies Furthermore, NHS England is keen to use the responses to understand from the market whether there is adequate interest in the proposed procurement activity and whether the market will be in a position to bid for and deliver the specified services. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The service lines that the current contract covers are: * Payment Services (GP, Ophthalmic & Pharmacy contractors) * GP Pensions Administration Services * Patient Registration Services * Medical Records Administrations and Movement Services * Medical and Controlled Stationary Supplies Delivery Services * National Performers Lists Administration Services * Pharmacy Market Entry Administration Services
Planning Information
NHS England are conducting pre-market engagement for Primary Care Support Services: Records Management, Logistics and Supplies Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England will be holding an online webinar on the 03 June 20205 (am) where interested suppliers will gain further insight to the procurement. At this stage, interested suppliers are invited to register their interests for the event by completing the attached webinar registration form and submitting a signed Non-Disclosure Agreement (NDA) provided by NHS England which can be found in the documents section of this project. Registration for the online event will close on the 2nd June 2025 at 12: 00 hours. Please note that NHS England has limited attendees at the event to 3 participants per organisation. Invites to the event will be sent by 17:00 on the 2nd June 2025 to suppliers which have: 1. Successfully registered their interests by completing and returning the webinar registration contact details table in section 7 of Appendix A: Instructions document; and 2. Successfully completed and returned the signed NDA. The NDA and registration must be uploaded and submitted electronically via the Health Family eCommercial Portal by 12:00 hours on 02 June 2025. Request For Information (RFI) documentation and further instructions will be made available to all eligible suppliers after the webinar via the portal. Please see attached documentation for further information.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-051d26
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/024924-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
92 - Recreational, cultural and sporting services
-
- CPV Codes
72512000 - Document management services
79940000 - Collection agency services
79996100 - Records management
92512000 - Archive services
Notice Value(s)
- Tender Value
- £385,000,000 £100M-£1B
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 May 20259 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 1 Jan 2026Expired
- Award Date
- Not specified
- Contract Period
- 31 Aug 2026 - 31 Aug 2033 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS ENGLAND, LEEDS
- Contact Name
- Not specified
- Contact Email
- england.commercialqueries@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- LEEDS
- Postcode
- LS1 4AP
- Post Town
- Leeds
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- Not specified
-
- Local Authority
- Leeds
- Electoral Ward
- Hunslet & Riverside
- Westminster Constituency
- Leeds South
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/024924-2025
22nd May 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/024652-2025
22nd May 2025 - Pipeline notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-051d26-2025-05-22T14:08:46+01:00",
"date": "2025-05-22T14:08:46+01:00",
"ocid": "ocds-h6vhtk-051d26",
"initiationType": "tender",
"planning": {
"documents": [
{
"id": "024652-2025",
"documentType": "plannedProcurementNotice",
"noticeType": "UK1",
"description": "Pipeline notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/024652-2025",
"datePublished": "2025-05-22T11:50:04+01:00",
"format": "text/html"
},
{
"id": "024924-2025",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/024924-2025",
"datePublished": "2025-05-22T14:08:46+01:00",
"format": "text/html"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "NHS England are conducting pre-market engagement for Primary Care Support Services: Records Management, Logistics and Supplies Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England will be holding an online webinar on the 03 June 20205 (am) where interested suppliers will gain further insight to the procurement. At this stage, interested suppliers are invited to register their interests for the event by completing the attached webinar registration form and submitting a signed Non-Disclosure Agreement (NDA) provided by NHS England which can be found in the documents section of this project. Registration for the online event will close on the 2nd June 2025 at 12: 00 hours. Please note that NHS England has limited attendees at the event to 3 participants per organisation. Invites to the event will be sent by 17:00 on the 2nd June 2025 to suppliers which have: 1. Successfully registered their interests by completing and returning the webinar registration contact details table in section 7 of Appendix A: Instructions document; and 2. Successfully completed and returned the signed NDA. The NDA and registration must be uploaded and submitted electronically via the Health Family eCommercial Portal by 12:00 hours on 02 June 2025. Request For Information (RFI) documentation and further instructions will be made available to all eligible suppliers after the webinar via the portal. Please see attached documentation for further information.",
"dueDate": "2025-06-02T23:59:59+01:00",
"status": "scheduled"
}
]
},
"parties": [
{
"id": "GB-PPON-PDPT-3135-BWWY",
"name": "NHS England, Leeds",
"identifier": {
"scheme": "GB-PPON",
"id": "PDPT-3135-BWWY"
},
"address": {
"streetAddress": "7&8 Wellington Place",
"locality": "Leeds",
"postalCode": "LS1 4AP",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKE42"
},
"contactPoint": {
"email": "england.commercialqueries@nhs.net"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.england.nhs.uk//",
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicAuthorityCentralGovernment",
"description": "Public authority - central government"
}
]
}
}
],
"buyer": {
"id": "GB-PPON-PDPT-3135-BWWY",
"name": "NHS England, Leeds"
},
"tender": {
"id": "C363463",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Primary Care Support Services",
"description": "NHS England are conducting pre-market engagement for Primary Care Support Services: Records Management, Logistics and Supplies The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England aims to ensure more effective and efficient procurement processes and intends to engage early and widely with the market to allow opportunities to shape its requirements. The initial aim of the pre-tender market engagement is to make interested parties aware of upcoming tenders for Primary Care Support Services: * Service two: Records Management, Logistics and Supplies Furthermore, NHS England is keen to use the responses to understand from the market whether there is adequate interest in the proposed procurement activity and whether the market will be in a position to bid for and deliver the specified services. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The service lines that the current contract covers are: * Payment Services (GP, Ophthalmic & Pharmacy contractors) * GP Pensions Administration Services * Patient Registration Services * Medical Records Administrations and Movement Services * Medical and Controlled Stationary Supplies Delivery Services * National Performers Lists Administration Services * Pharmacy Market Entry Administration Services",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79996100",
"description": "Records management"
},
{
"scheme": "CPV",
"id": "79940000",
"description": "Collection agency services"
},
{
"scheme": "CPV",
"id": "92512000",
"description": "Archive services"
},
{
"scheme": "CPV",
"id": "72512000",
"description": "Document management services"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 462000000,
"amount": 385000000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"lots": [
{
"id": "1",
"suitability": {
"sme": true
},
"contractPeriod": {
"startDate": "2026-09-01T00:00:00+01:00",
"endDate": "2033-08-31T23:59:59+01:00",
"maxExtentDate": "2036-08-31T23:59:59+01:00"
},
"hasRenewal": true,
"status": "planned"
}
],
"communication": {
"futureNoticeDate": "2026-01-01T23:59:59Z"
},
"status": "planned"
},
"language": "en"
}