Award

Hwb Digital Learning Platform for Wales

LLYWODRAETH CYMRU / WELSH GOVERNMENT

This public procurement record has 4 releases in its history.

Award

04 Mar 2026 at 08:58

Award

21 Jan 2026 at 14:10

Tender

12 Aug 2025 at 11:00

Planning

22 May 2025 at 12:40

Summary of the contracting process

The procurement process, titled "Hwb Digital Learning Platform for Wales," was initiated by the Welsh Government. It focuses on delivering a national approach to digital services for maintained schools in Wales, utilising cutting-edge, bilingual technology to enhance digital education. The buyer, Llywodraeth Cymru / Welsh Government, operates from Cardiff, UK, and seeks to procure a Software as a Service (SaaS) solution, aiming to embrace a cloud-first strategy. This procurement process, using the open procedure method, has progressed through several stages—planning, tendering, awarding, and is currently in the active stage with contract execution. The key dates include contract signing on 20 February 2026, with the service set to run for three years, potentially extending to February 2031. The platform aims to serve over 450,000 learners and 55,000 education practitioners, with a focus on adaptability, security, and bilingual accessibility.

This tender presents significant opportunities for businesses specialising in IT services, consulting, software development, and internet support. It is ideal for SMEs and other organisations capable of delivering comprehensive digital services that can transform the educational landscape in Wales. The Welsh Government's commitment to innovation allows businesses to leverage emerging technologies, such as VR and AR, within the educational sector to enhance user engagement. The tender requires businesses to ensure integration with existing platforms like Microsoft 365, Google for Education, and Apple Classrooms, providing opportunities for collaborative tools development. Organisations equipped to deliver flexible, scalable services that contribute to social value and the Welsh Government’s cloud-first strategy stand to benefit significantly from this contract, valued at £6.7 million with a gross amount of £8 million.

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Notice Title

Hwb Digital Learning Platform for Wales

Notice Description

The Welsh Government remains committed to delivering a national approach to digital services, enabling maintained schools in Wales to maximize the transformational benefits of digital and technology in education. Our vision is to 'Embrace innovation to transform digital education in Wales'. By harnessing cutting-edge, bilingual digital technology, we aim to create a personalised, safe, agile, and interconnected ecosystem that equips practitioners and schools to prepare learners to thrive in a rapidly evolving global digital society.The Hwb platform is the Welsh Government's strategic digital channel to support delivering the Curriculum for Wales. It provides education stakeholders with a secure, single point of access to a plethora of bilingual content, resources, and digital tools and services.As a national digital service, we support over 1480 maintained schools, with over 450,000 learners, 55,000 practitioners, and a range of education professionals across the schools' sector in Wales. The Hwb web platform will need to be accessed by learners, practitioners, and potentially parents. Therefore, we need a service that is customisable to individual users' needs and preferences. The web platform will need to integrate with a central Entra ID identity service to support different user groups accessing specific content when logged in, as well as allowing public users to access public-facing content. The web platform will need to support standard website functionality, including but not limited to, a content management solution, news, and event management. A key deliverable is to provide a single resource repository supporting the creation and sharing of dynamic and interactive content, resources, assessments/quizzes hosted locally or by accredited partners. The repository will need to support a range of formats from static/interactive resources to immersive VR and AR formats. It is essential the web platform can respond to the evolving needs of schools and embrace opportunities from emerging technology. Our wider Hwb cloud service enables users to access online tools and resources anywhere, anytime, from various web-enabled devices. It provides an integrated platform allowing schools to easily access Microsoft 365, Google for Education, and Apple Classroom tools and services. The web platform will need to support interoperability with these services to ensure resources can be utilised easily as part of lesson planning within virtual classrooms. The platform will need to support a seamless gateway for users to access relevant tools and services through Single Sign-On, using a role-based access control model.The Welsh Government embraces a cloud-first approach and seeks to procure a software as a service (SaaS) solution. The successful bidder will need to design the web platform to our specific requirements, ensuring it is user-centered, bilingual, and fully accessible per the latest WGAC AA standards. The service should embrace secure by design and support simplified code, so content can be published easily and efficiently by our teams. The service will need to be flexible to adapt to the fast-moving and ever-changing technology landscape and provide a gateway to the plethora of services and education technology opportunities delivered by Welsh Government. During the most recent academic year, the existing web platform has supported an average of approximately 3.5 million logins each month. Activity can vary significantly throughout the year, so the service will need to deliver dynamic scaling and full resilience. Our aim is for this service to future-proof the Hwb platform and ensure it's recognised by educators as the single gateway to meet all their digital education needs for many years to come. The successful bidder has an opportunity to provide a digital service that positively impacts the lives of children in Wales.

Lot Information

Lot 1

Renewal: The Contract will be awarded for a three-year term with possible extensions of up to a total of 24 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051db8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019274-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£6,700,000 £1M-£10M
Lots Value
£6,700,000 £1M-£10M
Awards Value
£6,700,000 £1M-£10M
Contracts Value
£6,700,000 £1M-£10M

Notice Dates

Publication Date
4 Mar 20261 months ago
Submission Deadline
16 Sep 2025Expired
Future Notice Date
1 Oct 2025Expired
Award Date
21 Jan 20262 months ago
Contract Period
20 Feb 2026 - 19 Feb 2029 3-4 years
Recurrence
2030-08-12

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LLYWODRAETH CYMRU / WELSH GOVERNMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF10 3NQ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Supplier Information

Number of Suppliers
1
Supplier Name

TINOPOLIS INTERACTIVE

Open Contracting Data Standard (OCDS)

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