Notice Information

  • Notice Title

    Customer Relationship Management (CRM) Project

  • Notice Description

    Askham Bryan College seeks to procure a Customer Relationship Management (CRM) system to support marketing and student recruitment efforts, with the goal of driving student number growth. The system will enable effective lead capture, nurturing, and conversion of prospective students from initial enquiry through to enrolment.

  • Lot Information

    Lot 1

    Options: Description of options - Include enough information to understand the scope of the options and the circumstances in which they could be used.

    Renewal: Description of extensions - Include the circumstances in which they could be used, and provide a breakdown if multiple extensions are possible.

Notice Details

  • Notice Details

    Open Contracting ID

    ocds-h6vhtk-051de4

    Publication Source

    Find A Tender Service

    Latest Notice

    https://www.find-tender.service.gov.uk/Notice/052662-2025

    Current Stage

    Award

    All Stages

    Tender, Award


    Notice Type

    UK6 - Contract Award Notice

    Procurement Type

    Standard

    Procurement Category

    Services

    Procurement Method

    Open

    Procurement Method Details

    Open procedure

    Tender Suitability

    SME, VCSE

    Awardee Scale

    SME

  • Common Procurement Vocabulary (CPV)

    CPV Divisions

    72 - IT services: consulting, software development, Internet and support


    CPV Codes

    72212445 - Customer Relation Management software development services

  • Notice Value(s)

    Tender Value

    £250,000 £100K-£500K

    Lots Value

    £250,000 £100K-£500K

    Awards Value

    £121,200 £100K-£500K

    Contracts Value

    Not specified

  • Notice Dates

    Publication Date

    1 Sep 20251 months ago

    Submission Deadline

    17 Jun 2025Expired

    Future Notice Date

    Not specified

    Award Date

    11 Aug 20251 months ago

    Contract Period

    1 Sep 2025 - 1 Sep 2028 3-4 years

    Recurrence

    Not specified

  • Notice Status

    Tender Status

    Complete

    Lots Status

    Complete

    Awards Status

    Active

    Contracts Status

    Not Specified

Buyer & Supplier

  • Contracting Authority (Buyer)

    Main Buyer

    ASKHAM BRYAN COLLEGE

    Contact Name

    Ebenezer

    Contact Email

    enquiries@askham-bryan.ac.uk, procurement@askham-bryan.ac.uk

    Contact Phone

    01904 772277

    Buyer Location

    Locality

    YORK

    Postcode

    YO23 3FR

    Post Town

    York

    Country

    England


    Major Region (ITL 1)

    TLE Yorkshire and The Humber

    Basic Region (ITL 2)

    TLE2 North Yorkshire

    Small Region (ITL 3)

    TLE21 York

    Delivery Location

    Not specified


    Local Authority

    York

    Electoral Ward

    Rural West York

    Westminster Constituency

    York Outer


  • Supplier Information

    Number of Suppliers

    1

    Supplier Name

    GLOBAL DATA MANAGEMENT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-051de4-2025-09-01T09:35:10+01:00",
    "date": "2025-09-01T09:35:10+01:00",
    "ocid": "ocds-h6vhtk-051de4",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPBG-8518-ZJJN",
            "name": "Askham Bryan College",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPBG-8518-ZJJN"
            },
            "address": {
                "streetAddress": "Askham Bryan",
                "locality": "York",
                "postalCode": "YO23 3FR",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE21"
            },
            "contactPoint": {
                "name": "Ebenezer",
                "email": "enquiries@askham-bryan.ac.uk",
                "telephone": "01904 772277"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicUndertaking",
                        "description": "Public undertaking"
                    }
                ]
            }
        },
        {
            "id": "GB-UKPRN-10000415",
            "name": "Askham Bryan College",
            "identifier": {
                "scheme": "GB-UKPRN",
                "id": "10000415"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PPBG-8518-ZJJN"
                }
            ],
            "address": {
                "streetAddress": "Askham Bryan",
                "locality": "York",
                "postalCode": "YO23 3FR",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE21"
            },
            "contactPoint": {
                "email": "procurement@askham-bryan.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-04272539",
            "name": "GLOBAL DATA MANAGEMENT UK LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "04272539"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PXJG-1584-RXYP"
                }
            ],
            "address": {
                "streetAddress": "C/O Xeinadin First Floor Secure House",
                "locality": "Chandler's Ford",
                "postalCode": "SO53 3TL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ35"
            },
            "contactPoint": {
                "email": "dom@student-crm.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.student-crm.co.uk",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-UKPRN-10000415",
        "name": "Askham Bryan College"
    },
    "tender": {
        "id": "CA15874",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Customer Relationship Management (CRM) Project",
        "description": "Askham Bryan College seeks to procure a Customer Relationship Management (CRM) system to support marketing and student recruitment efforts, with the goal of driving student number growth. The system will enable effective lead capture, nurturing, and conversion of prospective students from initial enquiry through to enrolment.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72212445",
                        "description": "Customer Relation Management software development services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 250000,
            "amount": 250000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "To access this opportunity, log in to https://suppliers.multiquote.com and view the opportunity. If you are not registered with MultiQuote, please visit https://suppliers.multiquote.com, complete the registration form on the log in page and quote the title and reference of the notice in your registration.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-06-17T13:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-06-09T13:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-09-01T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 250000,
                    "amount": 250000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Demonstration",
                            "description": "Demonstration",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities' section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process."
                        },
                        {
                            "type": "technical",
                            "description": "In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities' section of the multiquote.com homepage. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2025-09-01T00:00:00+01:00",
                    "endDate": "2028-08-31T23:59:59+01:00",
                    "maxExtentDate": "2032-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Description of extensions - Include the circumstances in which they could be used, and provide a breakdown if multiple extensions are possible."
                },
                "hasOptions": true,
                "options": {
                    "description": "Description of options - Include enough information to understand the scope of the options and the circumstances in which they could be used."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "024888-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/024888-2025",
                "datePublished": "2025-05-22T13:55:35+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 13,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 12,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 12,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "date": "2025-08-12T00:00:00+01:00",
            "value": {
                "amountGross": 145440,
                "amount": 121200,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": false,
            "suppliers": [
                {
                    "id": "GB-COH-04272539",
                    "name": "GLOBAL DATA MANAGEMENT UK LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72212445",
                            "description": "Customer Relation Management software development services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-09-02T00:00:00+01:00",
                "endDate": "2028-09-01T23:59:59+01:00",
                "maxExtentDate": "2030-09-01T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "2 years extension (12 months periods)"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "052662-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/052662-2025",
                    "datePublished": "2025-09-01T09:35:10+01:00",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2025-08-12T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-09-01T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ]
}