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Customer Relationship Management (CRM) Project

Askham Bryan College

This public procurement record has 2 releases in its history.

Award

01 Sep 2025 at 09:35

UK6 - Contract Award Notice
Tender

22 May 2025 at 13:55

UK4 - Tender Notice
Summary of the contracting process

Askham Bryan College, a public authority operating within the sub-central government sector, recently concluded a procurement process for a Customer Relationship Management (CRM) Project. The contract was awarded to GLOBAL DATA MANAGEMENT UK LIMITED, a small to medium-sized enterprise (SME) based in Chandler's Ford, UK. The procurement aimed to support the college's marketing and student recruitment efforts, enhancing processes from initial enquiry through to enrolment. Classified under the 'services' category, the open procurement method utilised an open procedure. The contract, valued at £121,200 (net), began on 2nd September 2025 and is set to last until 1st September 2028, with a possible extension for another two years.

This CRM project represents a significant opportunity for businesses engaged in software development, particularly those specialising in Customer Relationship Management solutions. With an initial tender value of up to £250,000, there is ample scope for businesses to provide innovative solutions aimed at improving student recruitment and management processes. SMEs and organisations with experience in delivering similar projects for educational institutions would find themselves well-suited to such opportunities. The procurement criteria included a weightage of 70% on quality, underscoring the importance of delivering a robust CRM platform to meet the college's strategic goals.

How relevant is this notice?

Notice Information

Notice Title

Customer Relationship Management (CRM) Project

Notice Description

Askham Bryan College seeks to procure a Customer Relationship Management (CRM) system to support marketing and student recruitment efforts, with the goal of driving student number growth. The system will enable effective lead capture, nurturing, and conversion of prospective students from initial enquiry through to enrolment.

Lot Information

Lot 1

Options: Description of options - Include enough information to understand the scope of the options and the circumstances in which they could be used.

Renewal: Description of extensions - Include the circumstances in which they could be used, and provide a breakdown if multiple extensions are possible.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051de4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052662-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
£121,200 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 202512 months ago
Submission Deadline
17 Jun 2025Expired
Future Notice Date
Not specified
Award Date
12 Aug 20251 years ago
Contract Period
2 Sep 2025 - 1 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Askham Bryan College
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
YO23 3FR
Postcode Area
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified
Local Authority
York
Electoral Ward
Rural West York
Westminster Constituency
York Outer

Supplier Information

Number of Suppliers
1
Supplier Name

GLOBAL DATA MANAGEMENT UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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