Planning

Request for Information - Audience Interactive Social Media Toolkit

BBC (BRITISH BROADCASTING CORPORATION)

This public procurement record has 1 release in its history.

Planning

23 May 2025 at 11:01

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The British Broadcasting Corporation (BBC) is embarking on a procurement process to secure a new web-based Social Audience Engagement Solution aimed at integrating audience contributions from platforms such as SMS, social media, and WhatsApp into their production workflows. This Request for Information (RFI) is part of the planning stage, with pivotal details and a deadline for RFI responses scheduled for 13 June 2025. The procurement in question relates to the services industry, specifically within the telecommunications category, and is slated for execution in the United Kingdom. The opportunity includes wireless telecommunications systems and electronic message services, indicating a focus on innovative digital solutions.

This tender represents a promising opportunity for companies specialising in telecommunications systems, particularly those adept in SMS and multimedia services, to establish or expand their business with the BBC. The procurement process, which encourages participation from small and medium-sized enterprises (SMEs), aligns with the BBC’s strategy to enhance audience interaction. By engaging with this RFI, businesses have the potential to secure a lucrative contract lasting up to five years, with an initial period scheduled from October 2025 to October 2028. Interested enterprises should utilise the BBC's eSourcing portal to engage with the tender documents and instructions, poised for a competitive tendering process.

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Notice Information

Notice Title

Request for Information - Audience Interactive Social Media Toolkit

Notice Description

This Request for Information ('RFI') relates to an Audience Interactive Social Media Toolkit. * The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. * To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution. * You can find further information in the RFI document which can be downloaded from the BBC's eSourcing portal via https://bbc.bravosolution.co.uk. Instructions on how to register on the eSourcing portal can be found in the 'Engagement' section of this notice.

Planning Information

RFI response deadline 13/06/25 14:00 noon UK time. * In order to take part in this RFI, please take the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. * 2 - Express an interest in the RFI: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs Open to all Suppliers' link. 2.3 - Click on the relevant PQQ to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs page. (This is a secure area reserved for your projects only). 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box. * 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - All RFI documentation can be found within the eTendering portal. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ. 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk. * * All questions relating to this RFI should be submitted via the BBC's eSourcing portal at https://bbc.bravosolution.co.uk * *

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0521cd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026091-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services

CPV Codes

32510000 - Wireless telecommunications system

32524000 - Telecommunications system

64212100 - Short Message Service (SMS) services

64212200 - Enhanced Messaging Service (EMS) services

64212300 - Multimedia Message Service (MMS) services

64216000 - Electronic message and information services

64216100 - Electronic message services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
1 Sep 2025Expired
Award Date
Not specified
Contract Period
5 Oct 2025 - 5 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BBC (BRITISH BROADCASTING CORPORATION)
Contact Name
Not specified
Contact Email
no_reply@bbc.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W1A 1AA
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
West End
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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